Program Manager (PT)

About the position

HealthPro Heritage has a great "Program Manager" Opportunity in Stamford, CT. The role involves overseeing the outpatient department for the AL/IL residents and managing an established Rehab Team. The position offers a competitive rate and is part of a mission-driven organization dedicated to compassionate care and innovative therapy solutions. HealthPro Heritage provides continuous learning and development opportunities, a collaborative culture, and a commitment to excellence in clinical expertise and high-quality care.

Responsibilities

• Directly manage and supervise clinical therapy staff, including hiring, performance appraisals, and fostering a positive team atmosphere.
• Monitor personnel compliance, credentials, and develop corrective action plans when necessary.
• Maintain a clinical caseload and ensure the delivery of high-quality therapy services in compliance with regulatory standards (e.g., CARF, JCAHO).
• Conduct reviews of therapy programs and services to assess effectiveness and efficiency.
• Develop strategies to expand therapy programs, including building caseloads and implementing special initiatives like fitness or dementia programs.
• Lead marketing efforts with local hospitals, physicians, and the community to promote the therapy program.
• Oversee scheduling of patients and therapists to ensure adequate coverage.
• Track and report assessment period data, ensuring proper documentation and adherence to Medicare and company guidelines.
• Investigate and resolve patient, staff, or service-related issues, ensuring open communication and problem-solving.
• Provide ongoing education and in-service training to staff and community members.
• Maintain up-to-date knowledge of laws and regulations governing rehabilitation services.
• Ensure a safe environment by complying with infection control, OSHA standards, and proper use of tools and equipment.

Requirements

• Degree in required discipline (Physical, Occupational, Speech Therapy and/or Physical Therapy/Occupational Therapy Assisting).
• Valid state licensure as a PT/OT/SLP and/or PTA/COTA, or license eligible.
• At least 3-5 years of clinical experience in rehabilitation or a related healthcare field.
• Supervisory or management experience in a healthcare setting preferred, ideally in rehab therapy.
• Strong ability to lead, motivate, and manage a multidisciplinary team of therapists and support staff.
• Deep understanding of rehabilitation principles, practices, and patient care protocols.
• Excellent written and verbal communication skills for interacting with staff, patients, families, and stakeholders.
• Effective decision-making and critical thinking skills to address challenges and improve operations.
• Strong ability to manage schedules, resources, and budgets efficiently.
• Familiarity with healthcare regulations, including HIPAA, Medicare/Medicaid, and other applicable laws.

Benefits

• Competitive compensation along with a comprehensive benefits package designed with YOU in mind.
• Continuous learning and development opportunities tailored to support your professional growth.
• Supportive environment where teamwork, respect, and open communication are at the heart of everything we do.