Program Manager, Traffic Management Office

Full-time - Mid Level

North Canton, OH

About the position

Program Manager in AWP’s Traffic Management Office (TMO) will oversee the planning, execution, and monitoring of multiple interconnected projects within a large multi-state telecommunications construction project, ultimately leading an internal and external cross-functional team to achieve business outcomes in alignment with both AWP and one of our fastest growing Telecommunication Customer’s business strategy.

Responsibilities

• Monitor intake and scheduling process, maintain intake/scheduling ‘tools’
• Own and maintain demand forecast/participate in S&OP forecasting process
• Facilitate internal cross-functional program meetings and updates
• Manage and facilitate internal workflow/lifecycle of all market forecasting and Traffic Control Planning deliverables
• Partner with Finance counterparts to review invoices prior to customer delivery
• Prepare and deliver all internal and external reporting
• Facilitate/Manage ongoing planning meetings with Customer Market Directors and their Construction Managers along with AWP counterparts
• Analyze, Track, Report key program metrics/KPI’s to internal and external stakeholders
• Maintain and evolve forecasting model and process

Requirements

• Telecom, Outside Plan (OSP) Construction, Fiber to the Home (FTTH) experience preferred
• 5 -10 years’ experience managing similar size/scale programs
• Strong business acumen and the ability to effectively implement TMO strategies to support business goals
• Excellent communication skills and executive presence/poise
• Results-driven, process-improvement focused, and able to build consensus
• Proficient with Microsoft Office Suite; Smartsheet ‘Core’ Application Proficiency Preferred (sheets, reports, forms, etc.)
• Prior leadership experience or Program leadership preferred
• Ability to work in a fast-paced environment and quickly shift priorities
• Problem-solving skills and critical thinking skills
• Excellent written and verbal communication skills with the ability to interact effectively with all levels of management, employees and clients
• Bachelor's degree or MBA preferred; experience considered in lieu of degree

Benefits

• Benefits-eligible 1st of the month following hire
• All traditional benefits are offered, including 3 medical plan options and 2 dental plan options
• Legal and Identity Shield, Accident, and Critical Illness
• Company paid 50k in basic life insurance
• Company paid LTD
• Health Savings and Flex Spending Accounts Available
• 401(k)
• Paid Time Off & Paid Holidays
• AWP named one of America’s Greatest Workplaces 2023 and 2024 for Diversity