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About the position
The Program Manager - Vice President in Capital Markets & Security Operations is a pivotal role within the Asset Wealth Management team at JPMorgan Chase Bank. This position focuses on driving strategic initiatives that optimize business operations and achieve organizational objectives. The role involves collaboration with various stakeholders, including business owners and technology partners, to ensure effective planning, execution, and integration of projects. The Program Manager will oversee the global Account Level Restrictions program, ensuring adherence to controls and driving automation where applicable.
Responsibilities
- Coordinate with various areas of Operations, Technology, and Senior Management to build business requirements, procedures, and processes.
- Conduct data analysis, data collection, and create impactful reporting/metrics to drive business and controls agendas.
- Work with business partners to design, introduce, or re-engineer existing processes and business applications.
- Conduct project planning and analysis, documenting business requirements, detailing issues and problems, and drafting business and technical work/data flows.
- Create materials for presentation, and provide reporting/metrics as required.
Requirements
- Bachelor's degree
- 5+ years' project/program management and/or business analysis experience
- Excellent communication and presentation skills across various stakeholders and senior management
- Intermediate/Advanced experience using Microsoft Office, including Excel, Visio, and PowerPoint
- Excellent analytical and logical thinking to understand and analyze complex business processes
- Strong organizational and prioritization skills, detail-oriented, and strong interpersonal skills
- End-to-end project management experience, including scoping, business case development, implementation, and change management
- Ability to analyze and resolve project-related issues and follow through with set objectives
- Ability to work in a fast-paced environment, be flexible, follow tight deadlines, organize, and prioritize work.
Nice-to-haves
- Knowledge of the Intelligent Automation suite.
