Program Manager

Hybrid - San Antonio, TX

Religious, Grantmaking, Civic, Professional, and Similar Organizations

About the position

The Alaka`ina Foundation Family of Companies is looking for a Program Manager-Analytics (KEY) to support our government customer. This position will be a hybrid role in San Antonio, Texas.

Responsibilities

• Act as the overall lead, manager and administrator for the contracted effort.
• Serve as the primary interface and point of contact with Government program authorities on technical and program/project issues.
• Oversee contractor execution of the contract requirements.
• Monitor and manage employee performance of program/project assigned tasks.
• Apply analytic techniques in the evaluation of program/project objectives.
• Track program/project status and schedules.
• Track, monitor, and report daily execution of tasks assigned to all government teams supported under this contract.
• Work with Project Coordinators/Deputy Project Managers to identify deficiencies in performance and task execution, identify and implement corrective actions.
• Ensure tasks/workload is balanced across all members of the team.
• Document individual team member performance on assigned tasks identifying outstanding performance and skill improvement needs.
• Attend and participate in meetings, conferences, and activities including quality Improvement meetings, professional staff meetings, department meetings, and others as required.
• Serve as intermediary between the government team lead and the contracting team members.
• Provide direction on task assignments to the team and report task status to the government team members.
• Coordinate with Project Coordinators/Deputy Project Managers and government team leads identifying work efforts that cross team boundaries.
• Report new team member onboarding processes execution.
• Keep abreast of policy and process changes required by the government, coordinate changes and implement new process actions as required with team members.
• Identify trends, problems and shortages of technical skills to perform tasks; report deficiencies or potential task blockers to the government and contracting leads.
• Prepare monthly statistical data of overall review process for higher management.
• Review and Quality Check task deliverables to ensure all proper reporting and documentation is accomplished.
• Perform management, technical, or business case analyses.
• Apply government-instituted processes for documentation, change control management and data management.
• Lead the support in the update and/or creation of Process Improvement efforts, Task Execution/Task Documentation Manuals, Technical Directives or Technical Data Packages, Job Performance Aids, Task Deliverable Templates, Project Management documents, or other related data or task deliverable Products.

Requirements

• Bachelors' degree in healthcare administration and/or ten (10) years experience within MHS.
• Lean Six Sigma training within six (6) months of contract award and completed within one (1) year.
• Project Management Professional (PMP) certification or obtain within six (6) months of contract award.
• Proven ability to synthesize disparate data from multiple sources and coalesce into an accurate and useful analytic product.
• Demonstrated ability to provide accurate and timely analytical products containing well-reasoned and cogent discussion points.
• Demonstrated ability to organize/participate/lead working groups to develop analytic products.
• Demonstrated ability to effectively and clearly communicate analytical discoveries and appropriate recommendations.
• Demonstrated advanced proficiency in Microsoft Office products PLUS additional software/hardware skills and capabilities.
• Ability to critically examine and evaluate, problem-solve.
• Demonstrated ability to undertake and complete multiple tasks with multiple deadlines simultaneously.
• Ability to deliver products on time, on schedule, within budget.
• Ability to acquire skills/capabilities necessary to meet growing needs/demands of systems/software/hardware.
• Two (2) years experience teaching, writing and evaluating curriculum.
• Two (2) years experience developing and deploying clinical performance metrics.
• Proficiency with basic SQL for data manipulation and/or SAS Institute's statistical analysis software package.
• One (1) year experience software management and data retrieval.
• Familiarity with advanced statistical concepts and modeling, and/or quantitative analysis courses.
• Fifteen (15) or more years cost analysis experience.
• Familiarity with Defense Department Data Sources.

Nice-to-haves

• Minimum of three (3) years' experience data mining and conducting detailed analysis within the Military Health System (MHS) Data Warehouses.
• Proficiency with basic SQL for data manipulation.

Benefits

• Competitive salaries
• 401K plan with company match
• Medical, dental, disability, and life insurance coverage
• Tuition reimbursement
• Paid time off
• 11 paid holidays