Project Manager - Mechanical Engineering - New York, NY

Bala Consulting - New York, NY

Full-time - Entry Level

New York, NY

About the position

This position was focused on providing exceptional service and support to clients, ensuring their needs were met efficiently and effectively. The role required strong communication skills and the ability to work collaboratively within a team to achieve common goals.

Responsibilities

• Provide exceptional customer service to clients
• Assist clients with inquiries and resolve issues
• Collaborate with team members to enhance service delivery
• Maintain accurate records of client interactions
• Identify opportunities for process improvements

Requirements

• Bachelor's degree in a relevant field
• 2+ years of experience in customer service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Proficient in Microsoft Office Suite

Nice-to-haves

• Experience with CRM software
• Bilingual in English and Spanish
• Knowledge of industry trends
• Strong problem-solving skills

Benefits

• Health insurance
• 401k plan
• Paid time off
• Professional development opportunities