Property Manager

$60,320 - $62,400/Yr

Avenue5 Residential

Full-time - Mid Level

Real Estate

About the position

The Property Manager at Place One is responsible for overseeing the overall operations of the property, ensuring efficient management, and creating a positive experience for residents, associates, and clients. This role involves managing day-to-day operations, lease administration, maintenance, and reporting, while also focusing on resident satisfaction and retention.

Responsibilities

• Manage the day-to-day operations of the property including resident satisfaction and retention.
• Oversee full resident lifecycle activities such as lease administration, rent collection, and delinquency management.
• Manage property P&L and execute property marketing in accordance with company standards.
• Meet client expectations and provide an excellent customer service experience.
• Recruit, interview, provide corrective feedback, and hire associates.
• Lead and communicate a shared vision with associates, providing coaching and development.
• Execute the strategic marketing plan to attract and retain residents.
• Respond to resident complaints and serve as a liaison to residents and the corporate office.
• Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.
• Organize and implement site natural disaster and emergency evacuation plans.
• Manage property and associate safety records, property loss claims, and risk management initiatives.

Requirements

• High school diploma is required; Bachelor's degree is preferred.
• Two to three years of experience in property management is required.
• One to two years of direct management experience is required.
• Knowledge of resident rental lifecycle activities is required.
• Real estate license is preferred or may be required in some locations.
• Knowledge of Salesforce.com is preferred.
• Prior experience in Yardi Voyager or another equivalent system is preferred.
• Very strong organizational and time-management skills are required.
• Strong interpersonal skills to effectively communicate with all levels of management are required.
• Intermediate level knowledge with Microsoft Office Suite is required.
• Sensitivity to confidential matters is required.
• Ability to work independently and prioritize effectively in a fast-paced environment is required.
• Ability to relay technical concerns with adequate detail is required.
• Capability to read, write, comprehend, and converse in English is required.
• Ability to use general office equipment is required.
• Excellent customer service and interpersonal skills are required.
• Ability to cope with and defuse situations involving angry or difficult people is required.
• Must maintain a valid driver's license, clean driving record, and current auto insurance.

Nice-to-haves

• Knowledge of Salesforce.com is preferred.
• Prior experience in Yardi Voyager or another equivalent system is preferred.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay plus basic life insurance and matching 401K contributions.
• Generous time-off plan including 10 paid holidays and a community service day.
• Mentoring and professional development opportunities.
• Discounts and tuition reimbursement.
• Robust recognition program.