Property Manager

Hhdc Clinic - Chicago, IL

Full-time - Mid Level

Chicago, IL

About the position

The Property Manager is responsible for the overall operation of the property under the direction of the Property Supervisor. This role involves the day-to-day implementation of policies, procedures, and programs to ensure a well-managed and well-maintained building. The Property Manager must develop a supportive environment for all residents while ensuring sound fiscal management, maintaining acceptable occupancy levels, and overseeing the cleanliness and maintenance of the building and grounds. This position requires effective management of onsite staff and interaction with vendors, necessitating strong leadership skills to foster a cooperative team environment among staff, residents, and visitors. Key responsibilities include maintaining the physical asset of the property by working closely with the Maintenance Supervisor to monitor and schedule maintenance work, ensuring timely completion of repairs, and conducting follow-up inspections to assess resident satisfaction. The Property Manager is also responsible for overseeing safety and security measures, including key control and emergency procedures, and ensuring compliance with all regulatory requirements. In terms of marketing and leasing, the Property Manager must maintain full occupancy by implementing compliance with regulatory agency policies and managing the tenant selection process. This includes preparing and submitting reports, monitoring lease renewals, and conducting market surveys to stay informed about neighborhood conditions. The role also involves fostering resident and community relations by participating in activities and meetings to enhance the community's public image and promote harmonious relations among residents and staff. Financial reporting and control are critical aspects of the role, requiring the Property Manager to implement rent collection programs, maintain financial records, assist in budget preparation, and ensure timely reporting to regulatory agencies. Administrative duties include supervising the maintenance of property files, monitoring lease compliance, and overseeing service contracts. Finally, the Property Manager is responsible for staff management, which includes hiring, training, evaluating, and supervising on-site staff to achieve operational goals. This role requires a commitment to ethical and responsible supervision, ensuring a fair and consistent approach to all direct reports while maintaining a professional demeanor in all communications.

Responsibilities

• Oversee the overall operation of the property under the direction of the Property Supervisor.
• Implement policies, procedures, and programs to ensure a well-managed and well-maintained building.
• Develop a supportive environment for all residents and ensure sound fiscal management.
• Maintain acceptable occupancy levels and oversee the cleanliness and maintenance of the building and grounds.
• Manage onsite staff and their duties, ensuring effective teamwork and cooperation.
• Monitor and schedule maintenance work, ensuring timely completion of repairs and follow-up inspections.
• Oversee safety and security measures, including key control and emergency procedures.
• Maintain full occupancy by implementing compliance with regulatory agency policies and managing tenant selection processes.
• Prepare and submit required reports on time, ensuring accuracy and up-to-date resident lists.
• Foster resident and community relations by participating in activities and meetings to enhance community engagement.
• Implement rent collection programs and maintain financial records in accordance with fiscal policies.
• Supervise the maintenance of property files and records, ensuring compliance with regulatory standards.
• Hire, train, evaluate, and supervise on-site staff to achieve operational goals.

Requirements

• High school diploma required; college degree in Urban Planning, Business, or related field preferred.
• 6+ years of property management experience in a not-for-profit and/or real estate development, construction, or property management company required.
• Experience managing affordable housing Section 8 and Low-Income Housing Tax Credits (LIHTC) is necessary.
• Must have or be able to obtain within 6 months an AMP Leasing Certificate if required by the state.
• Must have/obtain HUD Certifications and/or Tax Credit as required by affordable housing program of property.
• Must have/obtain IREM Accredited Residential Manager (ARM) designation.
• Excellent customer service skills with the ability to interact with a diverse group of personalities.
• Computer literacy required, including working knowledge of MS Office Suite and property management software/systems preferred.
• Basic math skills, strong attention to detail, and high organizational skills are required.
• Demonstrated strong time management and supervisory skills.
• Excellent oral and written communication skills.
• Excellent interpersonal communication skills, including the ability to inspire, motivate, and lead staff.
• Bilingual (Spanish/English) may be required depending on resident demographic needs.
• Valid driver's license, vehicle, insurance, and safe driving record.

Nice-to-haves

• Experience in managing community programs and services for residents.
• Knowledge of local housing regulations and compliance requirements.
• Ability to develop and implement marketing strategies for property leasing.

Benefits

• Health insurance coverage
• Paid time off
• Retirement savings plan
• Professional development opportunities
• Flexible scheduling options