Property Manager

$55,000 - $65,000/Yr

Pennrose - Newport News, VA

Full-time - Mid Level

Newport News, VA

Heavy and Civil Engineering Construction

About the position

The Property Manager (PM) is responsible for the overall management of assigned apartment developments, ensuring they meet financial goals and compliance requirements. The PM supervises a site team, manages rent collections, and optimizes rental income while providing excellent customer service to residents. The role involves maintaining property standards, managing maintenance tasks, and supporting the professional development of the team.

Responsibilities

• Effectively manage rent increases, rent collections, and the eviction process.
• Consistently market the property to high standards, optimizing curb appeal and converting applicant traffic to successful residency while meeting Fair Housing requirements.
• Understand all aspects of the affordable housing and market rate program features of the assigned property to optimize financial and operational performance.
• Proactively manage housing partner subsidy programs and relationships.
• Manage accounts receivable, accounts payable, and cash to meet all obligations timely.
• Monitor utility consumption and related expenses, optimizing the use of the NWP system.
• Inspect the property daily, attending to maintenance needs and conditions with safety in mind.
• Provide meaningful input to the capital planning and budget processes, examining expenditures for cost savings and efficiencies.
• Ensure team members are effectively onboarded, trained, motivated, and equipped for success.
• Manage work orders, preventive maintenance, apartment turns, and leasing of vacant units within company policy timeframes.
• Process re-certifications and manage credible waiting lists for each unit type, anticipating issues impacting occupancy and financial performance.
• Teach staff about customer service, professionalism, safe work practices, effective property inspections, vendor management, and technology use.
• Ensure property is prepared for all inspections without the need for surges in staff and spending.
• Complete necessary insurance administration tasks to conclude claims successfully.
• Serve as a role model, mentor, coach, and trusted resource to field staff and residents.
• Ensure the Supportive Services program is successful and meets obligations.

Requirements

• High School Diploma; College degree is a plus.
• Four years of increasing property management responsibilities.
• Knowledge of both affordable and market rate housing.
• Industry training credentials that authenticate understanding of rental housing programs.
• Valid driver's license, an insured vehicle, and the ability to travel between properties.

Nice-to-haves

• Experience with Yardi software.

Benefits

• Flexible schedule