Property Manager

Makowsky Ringel Greenberg - Memphis, TN

Full-time - Mid Level

Memphis, TN

Real Estate

About the position

The Property Manager for The Westbury Apartments in Memphis, Tennessee, is responsible for overseeing the daily operations of the property, managing staff, and ensuring a high level of resident satisfaction. This role involves a combination of administrative, marketing, and maintenance responsibilities to maintain the property's appeal and functionality.

Responsibilities

• Manages property staff, including recruiting, training, evaluating, counseling, and terminating.
• Maintains property curb appeal.
• Manages community marketing efforts.
• Responds to and follows up on maintenance requests.
• Directs preventive maintenance programs.
• Inspects vacant apartments and prepares work orders as needed.
• Qualifies prospects and processes applications according to established procedure.
• Resolves conflicts (resident and/or staff) as smoothly as possible.
• Plans, organizes, and attends recreational and social activities and resident functions.
• Prepares a quarterly community newsletter.
• Reviews all leasing and move-in documents with new residents.
• Inspects apartments with residents upon move in and move out.
• Aggressively follows up on lease renewal options.
• Collects and enters all rents, issues late notices, aggressively follows up on delinquent accounts.
• Makes bank deposits daily.
• Maximizes cost effective purchasing and obtains competitive bids on appropriate projects.
• Assists in preparing the annual budget and operates the property within that budget.
• Monitors achievable rents in market area and establishes rental rates for the property.
• Submits all required reports and responds to information requests in a timely manner.
• Maintains accurate records for resident accounts, deposits, traffic, payroll, staff, units, and maintenance.
• Records property activity using OneSite property management software.
• Maintains working knowledge of laws, rules, and regulations concerning apartment leasing and management.
• Supervises the operation and use of recreation facilities.
• Monitors and upgrades safety procedures for all areas of the property.
• Performs other duties as assigned by Regional Manager.

Requirements

• High school diploma or equivalent.
• Minimum of 2 years experience in residential management.
• Pass a drug screening, background check, and credit report.
• Exceptional communication, customer service, and marketing skills.
• Availability for overtime, weekend, holiday, and evening work.
• Experience using property management software, preferably OneSite or Yardi.
• Familiarity with Microsoft Word and Excel.
• Ability to walk the property, which may include climbing stairs.
• Reliable transportation and valid driving license.

Benefits

• Competitive salary
• Bonus / commission program
• Medical, dental, disability, and other insurance options
• 401(k) and Profit-Sharing Plan
• Paid training opportunities
• Pleasant working environment