PS Sales Director

About the position

E2open is seeking a sales professional to support the Company’s growth by identifying new business opportunities and nurturing, building, and growing relationships with clients. The Professional Services Sales Director (PSSD) plays a critical role in e2open and will serve as a trusted advisor to our clients, building awareness of e2open’s products and services, resulting in successful sales for e2open. The PSSD collaborates with colleagues to achieve sales goals, attends industry events to stay up to date on industry trends, generate new business leads, and prepares sales presentations for potential clients. The PSSD must have a high level of accountability, show strong negotiation and closing skills, and be able to work independently and collaboratively. The PSSD should also have excellent presentation skills, understand e2open’s products, competitive advantages and contract terms, accurately maintain e2open’s CRM and generate reports on sales activities and performance metrics. Success in this role will be measured by the ability to secure new business and contribute to E2open's overall growth.

Responsibilities

• Build strong relationships with clients and prospects.
• Create and maintain relationships with assigned accounts beyond the primary sponsor in the organization.
• Maintain a regular meeting cadence with clients.
• Validate, clarify, and assess clients' ongoing needs.
• Ensure the client holds the company in high esteem, which is measured by high client satisfaction ratings.
• Spend time in e2open’s learning management system (e2University) learning about our products and platform.
• Consistently build pipeline supporting annual quota achievement.
• Collaborate with the Area Sales Director (ASD) assigned to each account to create and implement account plans.
• Engage with team members in cross-functional departments to support sales deals.
• Support company personnel involved in account management to ensure account performance objectives are met.
• Understand current contracts with clients, including pricing and service level agreements.
• Maintain Salesforce in a timely manner, including updating client information and tracking sales activities.
• Generate reports on sales activities, deal progress, and other key performance indicators.
• Perform additional duties as assigned.

Requirements

• Minimum of 8-10 years of experience in Professional Services delivery and Professional Services sales, with a focus on SaaS solutions, preferably in the supply chain management domain.
• Bachelor's degree in relevant field.
• Proactive and motivated to go above and beyond to obtain business and keep clients happy.
• A problem-solving and common-sense mentality to approaching solutions.
• Previous experience creating proposals, negotiating, and renewing contracts.
• Superior communication skills (both written and oral) and comfortable presenting to senior-level executives.
• Outstanding organizational skills and the ability to manage multiple moving parts and accounts simultaneously.
• A fast learner who can learn products quickly.
• An outside-of-the-box thinker with proven experience developing creative solutions.
• Leadership skills with an empathetic customer first approach.
• Proficiency in using Microsoft Office tools.
• Proficiency in using CRM systems and other sales tools.