Public Benefits Coordinator

Bay State Community Services - Boston, MA

Full-time - Entry Level

Boston, MA

Social Assistance

About the position

The Public Benefits Coordinator plays a crucial role in assisting individuals in accessing affordable state benefits, including SNAP and Social Security Disability Income (SSDI). This position involves conducting intake interviews, submitting electronic benefits applications, and providing support to clients in navigating eligibility requirements for various benefits. The coordinator will also engage in community outreach and maintain up-to-date knowledge of benefits programs to effectively address clients' essential needs.

Responsibilities

• Conduct intake interviews with Support Center clients to ascertain essential needs such as housing, food, healthcare, and personal finance.
• Receive information from actuarial risk/needs assessment tools to assist in determining client essential needs.
• Become a Certified Application Coordinator to submit electronic benefits applications to MassHealth.
• Access DTA Connect to submit electronic benefits applications to SNAP for clients.
• Master eligibility requirements for SSI and SSDI and support eligible clients in their applications.
• Master eligibility requirements for veterans benefits and support eligible clients in their applications.
• Engage in continuing outreach to state agencies to develop the latest information about benefits programs.
• Engage in community outreach to develop leads on benefit programs to address unmet essential needs of clients.
• Cross train in actuarial assessment tools for risk/need, treatment planning, and contingency management protocols.

Requirements

• Bachelor's Degree in Human Services related field required
• At least one year of experience engaging in case management activities
• Strong Computer Skills

Nice-to-haves

• Master's degree

Benefits

• 403(b) retirement plan with employer match after the first year
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Paid Time Off (35 Days: 15 Vacation Days, 12 Holidays including Juneteenth, and 8 Sick Days)
• Opportunities for Reduced Tuition for Clinical Master's Degree
• Opportunities for Student Loan Forgiveness
• Mileage Reimbursement
• Extensive Training Program
• Two-Week Orientation, Training, and Shadowing
• Weekly Group Supervision
• Weekly Individual Supervision
• Daily Mentoring and Support
• Immediate Access to Comprehensive Online Self-Paced CEU Trainings
• Opportunities for Certification in Evidence-Based Practices