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City of New York - New York, NY

posted 2 months ago

Full-time - Entry Level
Remote - New York, NY
251-500 employees
Executive, Legislative, and Other General Government Support

About the position

The Public Health Adviser position within the Division of Disease Control focuses on safeguarding the health of New Yorkers by addressing infectious diseases. The role involves supporting Public Health Advisors in case investigations, data management, and communication with clients, particularly those who speak Spanish or Haitian Creole. The position is integral to the Bureau of Hepatitis, HIV, and Sexually Transmitted Infections, contributing to various public health initiatives and ensuring effective disease control measures.

Responsibilities

  • Assist Public Health Advisors, Level 2 in conducting case investigations relating to HIV partner services and data to care.
  • Conduct medical record abstractions under the direction of Public Health Advisors, Level 2.
  • Enter data and update information on patient records and electronic databases.
  • Assign cases based on calls or forms received from providers and after appropriate searches, speaking with QA Coordinator for staff member assignment or additional steps needed prior to assignment.
  • Answer calls and intake demographic information from providers and the public; routing calls to appropriate ACE staff or other bureaus.
  • Check call line and CNAP line voicemail, fax machine/secured fax folder at start of, and during day, record information, place paperwork in secure mailboxes, and notify appropriate staff.
  • Record information on cards, logbooks, forms, and other records. Maintain log of staff calling/emailing their start time and location, or absence.
  • Support data analysts, program leads, and QA team with tasks such as matching, transfer lists, and other edits for compiling and distributing of needed reports.
  • Maintain document filing system in accordance with supervisor's instructions. Ensure security of work cabinets and maintenance of cabinet logs and cabinet keys.
  • Serve in an activated role and reassigned to Surveillance/Epidemiology, Clinical Operations groups or other work as needed.

Requirements

  • A baccalaureate degree from an accredited college, including or supplemented by twelve semester credits in health education, or in health, social or biological sciences.
  • A baccalaureate degree from an accredited college, and six months of full-time satisfactory experience in a health promotion or disease intervention/prevention program, performing one or more of the following: interviewing, conducting field investigations, assessing health risks, making referrals, or collecting and analyzing epidemiological data.
  • A four-year high school diploma or its educational equivalent, and four years of full-time satisfactory experience as described in the previous requirement.
  • Education and/or experience equivalent to the above qualifications.

Nice-to-haves

  • Good written and oral communication, organizational, and time management skills.
  • Fluency in English and either Spanish or French/Creole preferred.
  • NYS Driver's License highly desirable.

Benefits

  • Loan Forgiveness programs for federal/state loans.
  • Premium-free health insurance plan saving employees over $10K annually.
  • Public sector defined benefit pension plan with steady monthly payments in retirement.
  • Tax-deferred savings program.
  • Robust Worksite Wellness Program offering health resources and opportunities.
  • Work from home policy allowing up to two days a week from home.
  • Job security compared to private sector employment.
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