Quality Designer (Maxis)

$103,200 - $145,600/Yr

Electronic Arts - Redwood City, CA

posted 5 months ago

Full-time - Mid Level
Remote - Redwood City, CA
Publishing Industries

About the position

Welcome to Maxis, home to tinkerers, craftspeople, and storytellers. Our goal is to inspire everyone to make a better world through creative play. As a Quality Designer, your primary focus will be on ensuring that we can build long-term scalable processes while participating in the test responsibilities. You will also work on improving the operational efficiency of QA efforts by assessing current quality assurance practices and incorporating new QA strategies. This role involves working on department-level projects and operational efficiency projects, reporting directly to a Development Director II. In this position, you will partner with senior development, production, design, and QV team members to ensure that we create high-quality features from both a functional and qualitative perspective. You will guide feature quality by analyzing internal development and live player data, completing testing strategies, and conducting design reviews. Collaboration with production will be essential to improve feature quality through establishing feedback processes and providing applicable suggestions on how the features could be enhanced for our players. Your focus will be on customer experience, translating that into effective test strategies for products or features. As a mentor to local and remote test teams, you will help them find solutions to complex problems and grow their capabilities. You will also provide valuable input to the management team, assisting in setting goals for the team and your QV peers. Identifying risks to the feature and overall project as early as possible will be crucial, as you partner with development and other teams to determine mitigation strategies. You will propose and enact solutions to development process problems and report progress, current status, and risks to your features through regular communication with peers, managers, and partners across the organization.

Responsibilities

  • Partner with senior development, production, design, and QV team members to ensure high-quality features.
  • Guide feature quality by analyzing internal development and live player data, completing testing strategies, and conducting design reviews.
  • Collaborate with production to improve feature quality through feedback processes and suggestions for enhancements.
  • Focus on customer experience and translate that into effective test strategies for products or features.
  • Mentor local and remote test teams to help them solve complex problems and grow their capabilities.
  • Provide input to management in setting goals for the team and QV peers.
  • Identify risks to features and projects early, partnering with development and other teams for mitigation strategies.
  • Propose and enact solutions to development process problems.
  • Report progress, current status, and risks to features through regular communication.

Requirements

  • 7 years of testing experience on multiple platforms including Mobile, PC, Mac, PlayStation, and Xbox.
  • Working knowledge of quality assurance practices, test strategies, and test plans.
  • Ability to understand and contribute to metrics, analytics, SQL, and data visualizations.
  • Advanced proficiency with industry-standard defect and task tracking tools such as JIRA, QMetry, and TestRail.
  • Experience with both Agile and Waterfall methodologies.
  • Understanding of game development, interdisciplinary dependencies, and associated development risks.

Benefits

  • Paid time off (3 weeks per year to start)
  • 80 hours per year of sick time
  • 16 paid company holidays per year
  • 10 weeks paid time off to bond with baby
  • Medical, dental, and vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan for regular full-time employees
  • Potential eligibility for bonuses and equity
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