Quality Engineer II

Markforged - Waltham, MA

Full-time - Mid Level

Waltham, MA

Computer and Electronic Product Manufacturing

About the position

Markforged (NYSE: MKFG) is reinventing the $1 trillion+ worldwide manufacturing industry so that engineers can build anything they imagine while reducing environmental impact. With the market's most robust 3D printing hardware, software and material solution, a world-class team, great customers and abundant capital, we're well placed to continue our growth and innovation. We are seeking a Quality Engineer II to enhance the quality assurance practices of our 3-D printer manufacturing operations. Focused on advancing our commitment to delivering high-quality devices, this role involves deep collaboration with both local and offshore contract manufacturers to enforce and elevate our quality standards. The successful candidate will spearhead the development and refinement of quality assurance protocols, ensuring our devices consistently exceed both regulatory and customer expectations.

Responsibilities

• Develop and refine quality assurance protocols and strategies to align with industry best practices, with an emphasis on improving device reliability and performance.
• Ensure all products meet strict quality standards and compliance requirements, including familiarity with relevant quality management systems (e.g., ISO 9001).
• Conduct regular quality audits and assessments of internal processes and those of our contract manufacturers to identify areas for improvement.
• Lead the identification, development, and implementation of corrective and preventive actions (CAPA) to address quality issues.
• Assist in diagnosing product failure root cause and developing work instructions for refurbishment engineering activities.
• Provide updates for tracking and reporting on key quality metrics, using data to drive decisions and improvements in device quality assurance practices.
• Work closely with suppliers and contract manufacturers to establish and maintain high-quality standards, conducting supplier audits and managing first article inspection activities.
• Facilitate communication and collaboration between internal teams and external partners to support customer expectations through warranty activities.

Requirements

• Strong foundation in quality engineering principles, with a focus on quality assurance.
• Proven track record of improving product quality and reliability in a technology-driven industry.
• Experience with quality standards, compliance, and certification processes, with a preference for candidates familiar with ISO 9001 principles.
• Excellent analytical and problem-solving skills, capable of conducting thorough quality audits and implementing effective CAPA initiatives.
• Exceptional communication and collaboration skills, able to work effectively with both internal teams and external manufacturing partners.
• Willingness to travel as needed for supplier evaluations and quality audits.
• 3-5 years of experience in a quality assurance role, specifically within a high-tech or device manufacturing environment.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Parental leave
• Commuter benefits
• Open PTO policy
• Casual dress
• Fully stocked kitchen
• Bike storage
• Free parking
• Weekly catered lunches
• Fitness perks
• Unlimited access to 3D printers for professional and personal parts.