Quality Improvement Analyst

State of Florida • West Palm Beach, FL

404d • $44,501 - $44,501

About The Position

The Quality Improvement Analyst position at the Department of Health is responsible for supporting the agency's Quality Improvement (QI) Manager. This role involves providing technical assistance, coordinating quality improvement activities, and ensuring compliance with various foundational plans. The analyst will work under supervision, requiring independent judgment and initiative to enhance service delivery and promote continuous improvement within the agency.

Requirements

• Knowledge of methods of data collection and analysis.
• Understanding of principles, processes, and requirements for strategic and quality improvement planning.
• Ability to collect, evaluate, and analyze data to develop recommendations and solve problems.
• Ability to organize data into logical formats for presentation in reports and documents.
• Ability to conduct fact-finding research and utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies, and procedures.
• Ability to plan, organize, and coordinate work assignments.
• Ability to establish and maintain effective working relationships with community partners.
• Advanced skills in technology-based programs (Internet, email, Microsoft Word, Excel, Teams, PowerPoint).
• Ability to create, compose, and edit written material.
• Ability to work independently.
• Strong interpersonal and communication skills.

Responsibilities

• Provide technical assistance in developing, implementing, and tracking the CHD's Performance Management and Quality Improvement Plan (PMQI).
• Assist the QI Manager with coordinating quality improvement trainings for program managers, supervisors, and program directors.
• Support in coordinating QI related activities with the Preventative Medicine/Public Health Residency rotation.
• Track and monitor the progress of ongoing QI projects using data to assess performance and identify areas for improvement.
• Conduct thorough data analysis to support decision-making and guide the development of effective quality improvement strategies.
• Track training feedback and prepare training certificates.
• Utilize specialized software such as Microsoft Publisher, Microsoft Visio, Adobe Professional, and Adobe Captivate.
• Maintain the QI SharePoint site and training calendar.
• Assist in tracking, monitoring, and evaluating foundational plans including annual progress reports and compliance with standards.
• Prepare presentations and provide regular updates on the status of foundational plans.
• Collaborate with other plan leads to assure alignment of plans and review accreditation standards.
• Conduct agencywide SWOT analysis and other strategic planning techniques.
• Monitor and measure the agency's performance against set targets and prepare reports detailing progress and recommendations for improvement.
• Manage agency public health accreditation activities in accordance with PHAB standards.
• Prepare presentations and trainings for better understanding of accreditation.
• Work on special projects and/or assignments as requested.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed