About the position
Rapiscan, an OSI Systems Company, is seeking a Quality Management Systems Administrator based out of Billerica, MA. We are proud to be a trusted provider of advanced x-ray technologies for ports, borders, military, high-threat facilities, and critical infrastructure all over the world. Be a part of our mission to provide our customers with best-in-class cargo and vehicle screening systems and services so they can combat terrorism, trade fraud, drug and weapon smuggling, and illegal immigration. The role involves assisting with the administration of the maintenance and compliance with the company's integrated quality & environmental management system (Business Management System). Under the leadership of the Quality Manager, the administrator will work with all departments throughout the organization to efficiently maintain and improve compliance with the ISO 9001:2015 and ISO 14001:2015 standards. Responsibilities include managing the corrective & preventive action, internal audit, and calibration programs, maintaining thorough communication on business management system (BMS) needs and requirements, and providing training and facilitation to process requirements. Additionally, the role requires establishing and maintaining metrics and measurements that relate to the efficiency and effectiveness of the quality system.
Responsibilities
- Assist in the maintenance of company-wide compliance to documented quality system requirements and compliance with the ISO 9001:2015 and ISO 14001:2015 standards.
- Conduct and assist with internal audits, as required, to assess the effectiveness of quality & environmental systems, identify weaknesses, recommend corrective actions, and review effectiveness.
- Oversee the corrective and preventive action program, including maintaining the corrective action (CA) database, providing support and facilitation to open activity, managing timely and effective closure of activity, and effective implementation through follow-up audits.
- Ensure the integrity and oversee that the calibration system complies with the quality system.
- Maintain data collection activities and prepare reports on a periodic basis to represent the effectiveness and efficiency of the business management system.
- Initiate and recommend improvements to enhance the performance and cost of the overall business management system.
- Manage the review, issue, control, and revision of business management system documentation.
- Support the identification and implementation of continuous improvement activities related to quality systems and other systems assigned.
- Demonstrate behavior consistent with the Company's Code of Ethics and Conduct.
- Duties may be modified or assigned at any time to meet the needs of the business.
Requirements
- Bachelor's degree in a technical or business discipline (preferred), or equivalent years of applicable experience.
- Minimum 5 years work experience in a quality systems role in a manufacturing environment.
- 2+ years' experience with ISO 9001:2015 standard and a proven track record in achieving successful certification & compliance audits.
- Experience performing internal audits is strongly preferred.
- Familiarity with ISO 14001:2015 standard is a plus.
- Structured problem-solving skills and strong corrective action and continuous improvement experience (i.e., 5Whys, Fish Diagram, 8D, etc.).
- ASQ certifications of CQE and CQA are a plus.
- Detail oriented with the ability to multitask in a fast-paced environment, exhibiting flexibility and professionalism when dealing with changing priorities and assignments.
- Excellent planning, time management, and organizational skills.
- Strong computer skills with Microsoft and flow chart applications are preferred.
Nice-to-haves
- Experience performing internal audits is strongly preferred.
- Familiarity with ISO 14001:2015 standard is a plus.
- ASQ certifications of CQE and CQA are a plus.
Benefits
- Life at OSI benefits vary depending on eligibility factors such as geographic location and date of hire. Specific programs and options available to any given employee may vary.
