Ramp Agent (Full-Time)

About the position

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Ramp Agent in our Ground Handling Department. The primary responsibility of the position is baggage handling and servicing aircraft in a fast-paced outdoor airport environment. Ramp Agents are expected to keep both the company goals and customer expectations in mind when completing their daily tasks. The successful candidate will successfully complete the Ramp Agent training course. This position will report to the General Manager.

Responsibilities

• Responsible for below-the-wing servicing of the aircraft
• Load and unload baggage and cargo
• Operate motorized service vehicles and equipment
• Guide and park aircraft
• Perform cabin maintenance tasks
• De-ice aircraft
• Work as a team to provide excellent customer service and meet corporate objectives

Requirements

• Successful completion of training course
• Ability to meet company goals and customer expectations in a high energy environment
• Effective communication skills
• Ability to organize, prioritize, and multitask

Nice-to-haves

• Previous airline experience
• Previous employment as a front-line customer service provider
• Basic knowledge of computer applications and programs

Benefits

• Paid training
• Holiday pay
• 401(k)
• Vacation
• Family travel on the American Airlines network
• Medical and dental available