RCM Business Analyst - Remote

About the position

The Business Analyst, Product Line Management, is tasked with gathering operational and workflow requirements from internal and external customers. This individual will complete analytical assessment of processes to identify root cause of incidences and provide recommendations for workflow process modifications. This individual will interface with internal customers to act as a functional and technical liaison for the end user group community. The Business Analyst will be responsible for implementing, documenting, and monitoring business processes and associated workflow automation and applications.

Responsibilities

• Gather operational and workflow requirements to document, implement and monitor workflow processes.
• Identification of root cause(s) of workflow/process incident management.
• Creation of designed and approved processes, enhance the automation of the technical workflows, and provide monitoring/stabilization of current business processes.
• Identify critical process opportunities for enhancement and propose tangible solutions to avoid repeatable errors.
• Document detailed technical design for workflow automation, end user documentation and job aids.
• Complete special projects and provide project support as requested by senior leadership.

Requirements

• BA/BS Preferred or 1-3 years equivalent experience in Healthcare Revenue Cycle.
• 1-3 years with workflow design and implementation.
• 1-3 years' experience in Healthcare Revenue Cycle.
• Independent, logical thinker with ability to perform detailed data analysis.
• Advanced troubleshooting abilities, with ability to problem solve complex technical issues.
• Ability to understand operational business processes, and apply technical/system knowledge.
• Excellent professional communication skills through clearly written, concise and comprehensive documentation.
• Strong technical writing skills.
• Ability to develop and/or present training to operations trainers and/or business users.
• Strong organizational, customer service, interpersonal, and time-management skills.
• Ability to work independently or in a team environment, respectful of all positions at all levels.
• Intermediate level skills in applications such as Microsoft Excel, Word, and Visio.

Nice-to-haves

• Knowledge of healthcare revenue cycle.
• Knowledge/experience with system design in a database environment.
• Knowledge of project management methodologies.
• Knowledge of research methodology, principles, and procedures.

Benefits

• Medical, dental, vision, disability, and life insurance.
• Paid time off (vacation & sick leave) - min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked.
• 401k with up to 6% employer match.
• 10 paid holidays per year.
• Health savings accounts, healthcare & dependent flexible spending accounts.
• Employee Assistance program, Employee discount program.
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.