About the position
The Receptionist/Office Assistant at Woodbridge Chiropractic Clinic plays a crucial role in ensuring the smooth operation of the clinic's front office. This position is responsible for creating a welcoming environment for patients and visitors, providing essential administrative support, and facilitating effective communication within the clinic. The ideal candidate will be friendly, organized, and capable of managing multiple tasks efficiently. The role requires a commitment to delivering excellent customer service and maintaining a professional demeanor at all times. As the first point of contact for patients, the Receptionist/Office Assistant will greet and welcome visitors, ensuring they feel comfortable and attended to. This includes answering and directing phone calls, taking messages, and providing information to callers. The position also involves scheduling appointments and maintaining calendars for multiple individuals, which requires strong organizational skills and attention to detail. In addition to front desk duties, the Receptionist/Office Assistant will perform various clerical tasks such as typing, filing, and transcribing documents. Assisting with administrative tasks, including data entry, record keeping, and organizing files, is also a key responsibility. The role requires the ability to handle correspondence, emails, and mail distribution, ensuring that all communications are managed effectively. Maintaining a clean and organized reception area is essential, as is providing support to the team with special projects as assigned. Overall, this position is vital for ensuring that the clinic operates efficiently and that patients receive the highest level of service.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner
- Answer and direct phone calls, take messages, and provide information to callers
- Schedule appointments and maintain calendars for multiple individuals
- Perform clerical duties such as typing, filing, and transcribing documents
- Assist with administrative tasks including data entry, record keeping, and organizing files
- Provide support to the team by handling correspondence, emails, and mail distribution
- Maintain a clean and organized reception area
- Handle customer inquiries and provide excellent customer service
- Assist with special projects as assigned
Requirements
- Previous experience working in a medical or dental office is preferred
- Strong clerical skills with the ability to type accurately and efficiently
- Excellent organizational skills with the ability to prioritize tasks and manage time effectively
- Proficient in using office equipment such as computers, printers, and multi-line phone systems
- Strong communication skills, both verbal and written
- Ability to handle confidential information with discretion
- Friendly and professional demeanor with a customer-oriented approach
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
