Regional Property Manager

Resprop Management - Tampa, FL

Full-time - Senior

Tampa, FL

10,001+ employees

Administrative and Support Services

About the position

The Regional Property Manager at ResProp Management is responsible for overseeing the operational performance of multiple properties, ensuring high-quality service to owners and residents. This role involves managing the takeover process of new assets, developing annual budgets, and providing training and support to property managers. The position is pivotal in promoting operational efficiencies and implementing best practices within the organization as it transitions into a tech-forward property management service.

Responsibilities

• Providing best in class operational performance and zealous service to owners.
• Owning the takeover process and assuming operational control of the asset after close.
• Promoting operational efficiencies by monitoring and providing training on property management software platforms.
• Developing operating budgets annually, forecasting rental income, revenues, operating expenses, and capital projects.
• Providing operational support and training to Property Managers with regular reviews/reports on operating/capital financials, occupancy forecasts, and other relevant business activities.
• Communicating regularly with support function leads and leadership in developing new and innovative best practices.
• Working with Regional Maintenance Directors to establish vendor relationships and pricing, executing preventative maintenance plans, and training maintenance teammates on cost mitigation and work order response.
• Monitoring all proposals and contracts for large projects at sites and checking work in progress.
• Ensuring proper contract approvals are implemented.
• Knowing the market for each property and visiting property competitors on a regular basis.
• Ensuring that all resident complaints are handled appropriately and timely.
• Ensuring effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with ResProp training benchmarks.
• Dealing effectively and consistently with performance problems; documenting adequately, communicating with direct supervisor and HR, and terminating appropriately when necessary.
• Reviewing all timesheets and ensuring hours indicated are correct, vacation and sick time reported, and hours are approved.
• Promoting harmony and quality job performance of staff through support and effective leadership.
• Achieving the highest possible net operating income through effective cost control and revenue & leasing improvement; identifying trends and recommending strategies and adjustments.
• Working with Property Managers to develop yearly operating budgets/forecasts.
• Ensuring property closeout is completed on time and ownership financial reports are accurate.
• Working with Property Manager and Marketing team to provide marketing strategies to generate rentals.
• Ensuring staff leasing techniques are effective in obtaining secured leases, follow-up procedures met, signing/documentation of leases, and reporting systems are accurate and up to date.
• Effectively showing, leasing, and moving in prospective residents.
• Managing excellent customer service and monitoring service request turnaround and responsiveness of maintenance staff.
• Maintaining property appearance and ensuring repairs are noted and completed on a timely basis through regular property inspections and tours.
• Completing the quarterly RM audits as directed.

Requirements

• Bachelor's degree from a 4-year accredited university required.
• At least 5-7 years of 3rd party property management experience as a manager.
• At least 2+ years experience as a 3rd party multi-site manager or area manager.
• Long term focus and desire to work in a fast-paced, growing organization.

Nice-to-haves

• Experience with project-based affordable housing programs.
• Familiarity with property management software platforms such as Resman and Coupa.

Benefits

• Health insurance
• Dental insurance
• 401(k) retirement plan
• Paid time off
• Vision insurance
• Discounted rent at any properties owned by ResProp Management