About the position
Ideal Image is North America's leading medical aesthetics brand, dedicated to making personal aesthetics and wellness services more affordable, accessible, and effective. We pride ourselves on providing a personalized and premium experience that delivers real results, empowering women throughout their self-care journey. As a Registered Nurse at Ideal Image, your primary responsibility will be to ensure that safe, effective, and efficient aesthetic treatments are our top priority. We are seeking a Registered Nurse who can not only provide expert care but also educate and make recommendations to our clients for optimal results. You will perform non-invasive aesthetic services and treatments, including but not limited to Laser Hair Removal, Injectables, Ultherapy Skin Lifting, CoolSculpting, and Skin Rejuvenation. Our Medical Professionals receive comprehensive training to perform all services and treatments in accordance with established treatment protocols, organizational policies, and all governing standards, with treatment responsibilities varying by state. In this role, you will actively recommend, promote, educate, and sell medical aesthetic services and products while performing treatments. You will evaluate clients' suitability for all treatments and educate them on the treatment process, including pre and post-treatment guidelines. Ensuring client safety and the efficacy of treatments is paramount, supported by continuous education and training. You will be responsible for thorough and accurate documentation of client treatment records and providing world-class customer service to establish and maintain relationships with clients, ensuring overall satisfaction while growing and retaining our client base. Additionally, you will collaborate with sales and operations teams to achieve company and clinic goals, meet or exceed key performance indicators through consultative sales approaches, and manage and drive sales initiatives. You will also assist in maintaining cleanliness and organization in treatment rooms, participate in scheduling to meet treatment needs, and maintain professional relationships with clients and team members to achieve both company and personal performance goals. This position may require travel between clinics as necessary, along with other duties as assigned.
Responsibilities
- Actively recommend, promote, educate, and sell medical aesthetic services and products as well as perform treatments.
- Evaluate client's suitability for all treatments and educate on treatment process including pre and post treatment guidelines.
- Ensure client safety and efficacy of treatments in support of continuous top-notch education and trainings.
- Annotate thorough and accurate documentation of client treatment records.
- Provide world class customer service to establish and maintain relationships with clients to ensure overall satisfaction while growing and retaining clients.
- Participate in problem solving by providing appropriate service solutions and recovery through critical thinking skills.
- Collaborate with sales and operations teams to achieve company and clinic goals.
- Meet or exceed key performance indicators through consultative sales approaches.
- Manage and drive sales, key initiatives and partner with Clinic Manager to develop strategies to retain clients, improve service, and increase profitability.
- Maintain cleanliness, organize, and prepare treatment rooms including cleaning, stocking, ordering supplies, and maintenance of equipment.
- Participate in day-to-day schedules to ensure treatment needs are met through prioritization and accommodation of client needs which may include but not limited to same day treatments.
- Maintain professional and collaborative relationships with clients, leadership, and sales teams to achieve company goals and personal performance goals.
- Assist in answering phones, scheduling appointments, checking-in and out clients and taking payment as needed.
- Travel between clinics, as necessary.
- Perform all other duties as assigned.
Requirements
- Active Registered Nurse (RN) license in the state for which the job exists, must be in good standing.
- Proficient computer and tablet skills including contemporary software applications (MS Office Suite, Salesforce etc.).
- Exceptional teamwork skills with the ability to work autonomously.
- Contribute to a positive work climate with a pleasant attitude and a warm and welcoming bedside manner.
- Maintain a professional appearance and demeanor at all times.
- Demonstrate strong documentation skills, detail-oriented, self-motivated, organized, and ability to prioritize.
- Ability to work in a dynamic, fast-paced environment, and keep up with a high volume of activity and continuous growth/change.
- Ability to meet U.S. employment and eligibility requirements.
Nice-to-haves
- Experience in aesthetic treatments or medical aesthetics is a plus.
- Sales experience in a medical or aesthetic environment.
Benefits
- Medical, dental, and vision benefits, with Flexible Spending Accounts and Health Savings Accounts.
- 401k Plan with Employer Match.
- Employer-paid life insurance and short term disability.
- Company paid holidays and vacation days.
- Discounted cosmetic services for employee, family, and friends.
- Cosmetic products discount.
- License renewal and scrub reimbursement.
- Company-paid training.
- Amazing company culture.
