This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
About the position
The Registration and Intake Coordinator at Hackensack Meridian Health plays a crucial role in ensuring that patients receive the best possible care from the moment they enter the healthcare system. This position involves scheduling and registering both inpatients and outpatients, as well as managing various clerical duties within the department. The coordinator is responsible for creating a welcoming environment for patients, which includes handling pre-registration procedures, collecting insurance information, and entering this data into the system. The role requires a strong understanding of medical terminology and the ability to communicate effectively with patients from diverse backgrounds, ensuring that their specific needs are met. In addition to scheduling appointments and managing patient records, the coordinator will utilize the Insurance Eligibility Verification system to confirm coverage and benefits, which involves direct communication with insurance companies. The position also entails collecting co-pays and deductibles, processing requests for medical records, and adhering to the standards set forth by the Medical Center's Organizational Competencies. The coordinator must be adaptable, modifying care delivery based on the unique needs of the patient population, including considerations for age, culture, language, and any disabilities. As the office is set to relocate to Clifton in the first quarter of 2025, candidates must have their own transportation to accommodate this change. This position is integral to the mission of Hackensack Meridian Health, which is dedicated to transforming healthcare and serving as a leader of positive change in the community.
Responsibilities
- Schedules all appointments for patients and provides a copy of the daily departmental schedule to patient transport and security.
- Handles pre-registration procedures by collecting insurance information and entering it into the SMS.
- Utilizes the Insurance Eligibility Verification system and explains the process to patients.
- Verifies insurance benefits and coverage by contacting insurance companies.
- Creates charts for new patients.
- Collects co-pays and deductibles and posts them in the finance system following HUMC cash collection/reconciliation procedures.
- Processes all requests for medical records.
- Identifies the needs of the patient population served and modifies and delivers care specific to those needs, including communication at appropriate levels for patients, parents, and caregivers.
- Adheres to the standards identified in the Medical Center's Organizational Competencies.
Requirements
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Knowledge of medical terminology.
