Relativity Administrator

Contact Government Services • Rock Island, IL

428d • $91,349 - $123,974

About The Position

The Relativity Administrator will support the legal organization within a large Federal agency, focusing on eDiscovery processes and methodologies. This role requires strong technical support skills, excellent client service, and the ability to work collaboratively with cross-functional teams. The position emphasizes delivering high-quality solutions and maintaining effective communication with stakeholders.

Requirements

• U.S. Citizen
• Ability to obtain a U.S. Government Public Trust security clearance
• Bachelor's degree or equivalent
• Minimum of 7 years of litigation, eDiscovery, or technical support experience
• Excellent communication, presentation, and interpersonal skills
• Experience with eDiscovery Services and the eDiscovery Reference Model (EDRM)
• Prior work with SQL tables, scripting, and Relativity templates
• Proficiency in Microsoft applications

Nice To Haves

• Relativity Certified Administrator or other certifications
• Federal Agency issued security clearance
• Comprehensive understanding of data management, Office 365, and Cloud environments

Responsibilities

• Support a government instance of Relativity, providing excellent customer service and solutions to both internal and external stakeholders.
• Prepare, process, and deliver collections, review cases, and productions using Relativity and other eDiscovery tools.
• Assist in the scheduling of customer deliverables through the internal workflow system.
• Provide swift and accurate responses to day-to-day customer requests and support tickets.
• Leverage Relativity expertise to provide support and training related to case functionality, document review, and database administration tasks.
• Ensure quality and consistency of deliverables through established processes and best practices.
• Participate in the development of new processes and technology enhancements to promote efficiency.
• Establish, refine, and document processes and methodologies for successful delivery and quality control.
• Serve as a key stakeholder in the development of technical project documentation.
• Develop strong partnerships with clients and support team leaders to deliver stellar customer service.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Vision insurance
• Life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree