Mci World
posted 7 months ago
We are hiring licensed insurance agents who are positive, persuasive, and have the drive to succeed. In this role, you will provide full life-cycle customer service and sales to assist customers in understanding their coverages and selecting the right products, services, and best solutions to meet their personal financial needs. Mass Markets, an MCI Company, is growing rapidly. This is an excellent opportunity for you to start your career, and with our industry-leading training, you are sure to succeed. We offer many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management. To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer satisfaction, you will need to be a confident, fully engaged team player who is dedicated to bringing a positive and enthusiastic outlook to work each day. Essential Duties include handling inbound and outbound contacts in a courteous, timely, and professional manner, utilizing knowledge base and training to accurately answer customer questions and sell appropriate products and services, listening to customers, understanding their needs, and resolving customer issues, and accurately documenting and processing customer orders in appropriate systems. You will also need to comply with requirements surrounding confidential information and personal information, attend meetings and training, and adhere to all attendance and work schedule requirements.
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