Research Associate

About the position

EAB is the leading global provider of research and advice to higher education and K-12 institutions, working with more than 2,800 colleges, universities, and school districts in the U.S., Canada, and Europe. EAB's research programs offer strategic guidance at scale: we help education executives make progress on their most pressing issues. We support executives at client organizations to educate stakeholders, make research-informed decisions, and speed implementation of industry best practices. We are looking for a motivated and intellectually curious individual to join the EAB Research team. At EAB, Research Associates work on one of three short-term research teams: Our K-12 Team responds to client inquiries and investigates specific client questions on issues facing public and independent schools. Sample inquiries include topics like increasing equity in accelerated math pathways, full-day pre-K programs, and district program evaluation. Our Market Insights & Audits Team creates data-driven deliverables that advise clients on college and university strategy and actions. One series of reports enables clients to assess job market trends, align curriculum with employer and student demand, and identify opportunities for program development and revitalization. This team also audits client's websites, strategic plans, and prospective student experience to elevate content and improve user experience. Our Higher Ed Team uses EAB's 10+ years of research to best answer client inquiries. This team also creates data and insights driven deliverables to help clients make decisions and expedite key initiatives. Common projects include quick-turnaround primary and secondary research to support topics like international student services and equity in college admissions. All teams' work involves a balance of quick turnaround and longer (e.g., six week) research assignments, requiring a mix of qualitative and quantitative research as well as application of existing EAB research to individual client questions. Team placement is determined by business need at time of hire. This role is based in Washington, D.C., and we have embraced a hybrid work model with Associates coming into the office once per week.

Responsibilities

• Manage multiple processes and projects simultaneously, delivering excellent service and results on time
• Produce high volume of high-quality deliverables that highlight research-driven insights and are error-free and consistent with EAB's style and point of view
• Investigate specific client inquiries using EAB and secondary research sources
• Participate in team meetings and meetings with other EAB staff to best answer client questions, connect clients to EAB experts, and drive impact at client institutions

Requirements

• Bachelor's Degree, with an excellent academic record
• Minimum of 3 months of work or internship experience
• Demonstrated excellence in written and oral communication
• Experience with at least two of the following: Conducting primary and secondary research, Writing in-depth reports in a professional setting, Managing multiple projects with various deadlines, Researching business issues

Nice-to-haves

• Demonstrated interest in higher education or K-12 education, as shown through coursework, research, or professional experience
• Proven ability to communicate effectively with senior executives, in both oral and written formats
• Experience with solution-focused problem solving
• Experience managing time and meeting deadlines across multiple priorities
• Demonstrated ability to work autonomously
• Proven ability to take initiative on projects
• Commitment to valuing diversity, practicing inclusive behaviors, and contributing to an equitable working and continual learning environment in support of EAB's DE&I Promise

Benefits

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Gender affirming care coverage
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and membership in a robust employee discount program
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities