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HealthPartners - Saint Louis Park, MN

posted 29 days ago

Full-time - Mid Level
Saint Louis Park, MN
Hospitals

About the position

Park Nicollet is looking to hire a Research Quality Assurance Program Manager to join our Research and Education team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day. This position offers an exciting opportunity to contribute to the advancement of cancer research and patient care in our community. As the Quality Assurance Program Manager, you will play a critical role in maintaining and enhancing our organization's commitment to quality, compliance, and process improvement. You will be responsible for designing, implementing, and managing the quality assurance program across our research and clinical operations. Your primary focus will be on ensuring adherence to regulatory requirements, promoting best practices, and fostering a culture of continuous quality improvement.

Responsibilities

  • Conduct annual, or more frequent as necessary, MMCORC site audits.
  • Oversee audits for NCI federally sponsored studies (NCI Cooperative Group). Provide direction to all involved team members on audit preparation and timeline.
  • Oversee collection of follow-up information for all audits of NCI sponsored studies including preparation of required written audit response and/or corrective action plan.
  • Oversee communication and implementation of correction action plan.
  • In collaboration with NCI Program Manager, support adherence to data submission timelines including query resolution for all NCI sponsored studies.
  • Provide additional quality assurance oversight to Pharma Program as needed (i.e. FDA audits).
  • Collaborate with cross-functional teams to identify areas for improvement, establish department policies, and develop SOPs and Work Standards to streamline work processes across all MMCORC research.
  • Provide guidance and training to team members on MMCORC policies, procedures, and regulatory requirements as needed and at regularly scheduled team meetings.
  • Stay up to date with the latest industry trends, regulatory changes, and best practices in quality assurance and quality management systems.
  • Prepare reports and presentations on quality metrics, audit findings, and quality improvement initiatives for management review.
  • Assist MMCORC Director in preparing NCI annual progress reports and re-competing grant applications.
  • Actively participates as a member of the MMCORC Leadership Team and Operations Committee and reports regularly on the status of MMCORC QA and related concerns.
  • Support the Director in regular management and oversight of the program as needed.
  • Foster a culture of quality consciousness and patient safety throughout the organization.

Requirements

  • Bachelor's degree in related field required.
  • Minimum 5 years related experience, preferably in a health-related field.
  • Proven project management skills with the ability to prioritize, multi-task, meet deadlines and budget parameters.
  • Must be proficient with Microsoft Office, computers, Internet, printers, telephone, fax, scan and copy machines.

Nice-to-haves

  • Master's degree preferred.
  • Effective verbal and written communication skills.
  • Excellent interpersonal skills, with the ability to form good working relationships with people at all levels.
  • Ability to tailor messages to different audiences and present them clearly and effectively.
  • Displays initiative in identifying problems and outlining solutions.
  • Thinks broadly, identifying and understanding implications to the entire organization.
  • Knowledge of health care is desirable.

Benefits

  • Medical insurance
  • Dental insurance
  • Retirement program
  • Time away from work
  • Insurance options
  • Tuition reimbursement
  • Employee assistance program
  • Onsite clinic
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