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WinnCompanies - Huron, CA

posted 2 months ago

Full-time - Entry Level
Huron, CA
1,001-5,000 employees
Construction of Buildings

About the position

The Resident Services Coordinator will support residents of County Parkside and Huron Plaza Apartments in Huron, CA by providing resources and referrals to community services, fostering a sense of community, and maintaining relationships with service agencies. This full-time position offers a pay range of $18 to $20 per hour, depending on experience, and requires effective communication and collaboration with diverse populations.

Responsibilities

  • Liaison between County Parkside and Huron Plaza residents and external community service agency resources.
  • Maintain and facilitate relationships with service agencies.
  • Engage in effective networking and collaboration to utilize available community support and resources, including initiation of new partnerships.
  • Attend staff and community meetings.
  • Update and share new resources with site staff and residents as needed.
  • Inform residents about community resources and services, arrange for monthly presentations, and attend meetings as necessary.
  • Conduct ongoing outreach to all residents.
  • Provide resources and referrals to residents as needed.
  • Maintain confidentiality and privacy of residents and compliance with regulatory requirements.
  • Archive all required forms and case notes securely.
  • Distribute newsletters, brochures, and other relevant materials to residents, ensuring that communication accommodates language differences, cultural differences, visual impairments, and other necessary accommodations as required by residents.
  • Participate in activities related to understanding institutional and structural racism and building cultural competence.
  • Assist Residents with filling out or completing forms for housing, food, utilities and other essential needs.
  • Collaborate with the Site Manager and other site staff to resolve resident issues.
  • Complete all reports in an accurate and timely manner.
  • Complete all required training each year.

Requirements

  • Direct experience providing services to low-income households, seniors, and/or adults with disabilities.
  • Demonstrated ability to work with diverse populations, including multi-cultural, age, and disabilities.
  • Experience navigating public assistance programs, such as Medicaid, Medicare, or SNAP.
  • Knowledge of mental health issues and familiarity with mental health system.
  • Excellent oral and written communication skills.
  • Proficiency in MS Office suite, i.e., Word, Excel, PowerPoint, Outlook.
  • Ability to work courteously and effectively with community groups, staff from partnering agencies, and volunteers.
  • Experience in de-escalation, and conflict resolution.
  • Ability to maintain regular, reliable attendance records.
  • Occasional weekend and evening shifts.
  • Familiarity and experience with social services resources for low-income families in the area.
  • Bilingual in Spanish required.

Benefits

  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Generous time off policies including 11 paid holidays
  • Various Comprehensive Medical, Dental, & Vision plan options
  • Long Term Disability and voluntary Short Term Disability
  • Basic Term Life Insurance and AD&D
  • Health Expense Reimbursement program
  • Tuition Reimbursement program
  • Wellbeing program
  • Employee Corporate Discount Programs
  • Flexible and/or Hybrid schedules available
  • Employee Relief Program supporting employees with unexpected hardships
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