INDUS TBNY INCposted 12 days ago
Full-time • Entry Level
Newark, NY

About the position

Indus Hospitality Group’s mission is developing, empowering, and supporting success in our employees. At the core of our brand we stand for Growth, Loyalty, Respect, and Flexibility. At Indus we offer a career, not just a job. Over the last four decades we have grown substantially through commitment to the region and communities we serve; helping fuel regional economic development with commerce and employment. We believe success is earned and teamwork matters, that hard work should be recognized, and diversity celebrated, that there is always something new to learn and innovation is supported. Indus Hospitality Group owns and operates more than 70 properties, primarily hotels and restaurants in the Rochester, Finger Lakes, and Western New York regions. The team at Indus Hospitality Group has been recognized numerous times as first-class operators, earning national and regional awards including the Dunkin’ Brands Rising Star of the Year, the Microtel Inn & Suites Franchisee of the Year Award, the Hilton Worldwide Lighthouse Award, Best Western Champion Customer Care Award, and TripAdvisor Awards for Excellence.

Responsibilities

  • Able to perform all responsibilities of restaurant team members
  • Lead team meetings, along with Restaurant Manager
  • Oversee Brand Training Programs, schedule, train, validate, certify team, and shift lead staff
  • Ensure Brand standards, recipes and systems are executed
  • Create and maintain a guest focused culture in the restaurant
  • Review guest feedback results and implement action plans to drive improvement
  • Communicates restaurant priorities, goals, and results to restaurant team members
  • Execute along with RM, new product rollouts including training, marketing, and sampling where applicable
  • Execution of Point of Purchase instore set up per Brand standards
  • Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws
  • Control costs to help maximize profitability
  • Completion of inventory on a periodic basis as determined by Indus policy
  • Support RM in completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards
  • Support RM in assigning staff and deployment
  • Support to RM in completion of supplier and other vendor orders
  • Conduct self and team member performance assessments
  • Ensure restaurant budget is met as determined by operations above-unit leadership
  • Manages cash over/short in restaurant and ensures team members are following Indus’ cash management policies
  • Handle cash deposits and go to the bank daily during bank hours
  • Engages with Brands Field Operations team as appropriate

Requirements

  • Basic computer skills
  • Basic math and financial management
  • Previous leadership experience in retail, restaurant, or hospitality

Nice-to-haves

  • Good analytical skills and business acumen
  • Works well with others in a fun fast paced team environment
  • Ontime, demonstrates honesty and positive attitude
  • Willingness to learn and embrace change
  • Ability to train and develop a team
  • Guest focused
  • Time Management
  • Problem solving
  • Motivating others

Job Keywords

Hard Skills
  • Cash Handling
  • Cash Management
  • Cost Control
  • Problem Management
  • Willingness To Learn
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