About the position
At Whataburger, we pride ourselves on being a family-owned and operated business where every employee is considered a Family Member. We are committed to hiring individuals we believe in, training them for success, and helping them build lasting careers. As one of the fastest-growing restaurant companies in the country, we offer a dynamic work environment that is both fast-paced and relaxed. Our culture emphasizes hard work, enjoyment, and a politics-free atmosphere, allowing our team members to thrive. We take pride in promoting from within, providing our top performers with opportunities to advance into positions such as assistant and general manager. Our team members play a crucial role in our success by delivering exceptional customer service and ensuring that every customer leaves highly satisfied. Responsibilities include greeting customers with a smile, assembling food orders, maintaining appropriate portion control, and processing payments efficiently. We emphasize the importance of food safety and sanitation, requiring our employees to follow strict procedures to ensure that every product served is hot, fresh, and meets our high standards. Team members must be willing to learn and adapt, as they may be required to assist in various stations to maintain production flow. Uniform standards are strictly enforced, and employees are expected to present themselves in a professional manner. This includes wearing the designated Whataburger uniform, maintaining cleanliness, and adhering to grooming standards. We believe that there is always room for growth within the company, and we encourage our employees to take pride in their work and the food they serve.
Responsibilities
- Provide excellent customer service with quick and efficient attention to customers.
- Greet customers warmly and with a smile.
- Assemble food orders accurately and efficiently.
- Maintain appropriate portion control for food items.
- Collect and process payments from customers.
- Follow strict sanitation and food safety procedures.
- Measure products accurately to uphold company standards.
- Adhere to strict safety procedures while working around hot areas.
- Wear gloves at all times when handling ready-to-eat food.
- Ensure timely order preparation and delivery.
- Assist with other stations if certified to maintain production flow.
Requirements
- Must be able to present oneself in an acceptable manner.
- Ability to greet each customer with a smile and a warm hello.
- Willingness to learn and follow specific procedures.
- Ability to adhere to strict sanitation and food safety procedures.
- Must be able to measure products accurately.
- Must be able to work in hot areas and follow safety procedures.
- Must come to work in full uniform each day.
Nice-to-haves
- Experience in a fast-paced restaurant environment.
- Ability to work as part of a team.
- Strong communication skills.
Benefits
- Opportunities for career advancement.
- Family-oriented work environment.
- Employee training and development programs.
