Restaurant Hospitality Manager

$45,000 - $55,000/Yr

Homegrown - Dubuque, IA

Full-time - Mid Level

Dubuque, IA

Amusement, Gambling, and Recreation Industries

About the position

The Hospitality Manager at Applebee's is responsible for leading and inspiring a team to provide exceptional service and create a welcoming environment for guests. This role focuses on developing leadership skills, fostering a people-centered culture, and ensuring operational excellence in the restaurant. The manager will play a key role in enhancing the dining experience and contributing to the overall success of the restaurant.

Responsibilities

• Lead and inspire the restaurant team to deliver exceptional hospitality and service.
• Develop and implement training programs for staff to enhance their skills and performance.
• Manage daily operations to ensure a smooth and efficient service experience for guests.
• Monitor and maintain restaurant standards, including cleanliness, safety, and quality of food and service.
• Foster a positive work environment that encourages teamwork and employee engagement.
• Handle customer feedback and resolve any issues to ensure guest satisfaction.
• Assist in financial management, including budgeting, forecasting, and cost control.

Requirements

• Proven experience in a management role within the hospitality or restaurant industry.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and prioritize effectively.
• Knowledge of restaurant operations and financial management.

Nice-to-haves

• Experience with training and development of staff.
• Familiarity with health and safety regulations in the restaurant industry.

Benefits

• Opportunity for growth and leadership development
• Generous paid time off
• Free shift meals and employee discounts
• Robust health insurance package, some of which are 100% company paid
• 401(k) with an employer matching contribution
• Free & confidential Employee Assistance Program for Managers and their families
• Relocation Assistance Program for those that qualify