Retail Assistant Store Manager

About the position

At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you'll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman's, and Pangburn's have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let's continue making chocolate lovers happy! As the Assistant Store Manager you will be working in an environment unlike most others. It is a destination for consumers looking to purchase an off the shelf or customized gift for someone special. It is an experience for those wanting to treat themselves and their families to our in-store made fudge, caramel apples and hot fudge sundaes. You will be responsible for the day-to-day operations and overall care of staff and will be directly reporting to your Training Manager and Team Leader of Retail Shops.

Responsibilities

• Supervising, leading, and motivating employees
• Recruit and hire quality associates
• Provide first rate coaching and training
• Meeting sales and profit goals
• Controlling expenses and inventory
• Displaying strong merchandising techniques
• Unloading, receive, and stock merchandise
• Preparing and supervising the regular in-house production of a variety of confection items made locally in our candy kitchen
• Displaying an excellent customer service driven attitude
• Performing back office duties using a PC

Requirements

• 3 years of prior retail management experience
• Customer service and selling experience
• Experience using Microsoft Word and Excel
• Experience using an email service
• Ability to frequently lift up to 5 lbs. with the ability to lift up to 50 lbs.
• Ability to constantly stand, bend, reach and work with your hands

Nice-to-haves

• High school diploma or GED
• Strong leadership and team management skills
• Able to manage multiple priorities at once
• Exhibit strong problem solving skills
• Communicate clearly and effectively with customers, coworkers and others with the organization
• Desire to be part of a performance-driven team

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401k plan with generous Company match
• Product discounts