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Bankorionposted 7 months ago
Full-time - Entry Level
Bettendorf, IA
Credit Intermediation and Related Activities

About the position

At BankORION, we believe in the power of partnership. Our mission is to create bright partnerships that not only add value but also enhance the lives of our customers. As a Retail Banker at our Bettendorf, IA branch, you will play a crucial role in this mission by discovering the banking needs of both personal and business customers. This position is designed for individuals who are passionate about serving others and are committed to exceeding expectations. You will be responsible for providing information and solutions regarding BankORION's diverse range of products and services, ensuring that each interaction reflects our commitment to a Bright Partnership. In this role, you will engage with customers in various capacities, performing both teller services and conducting holistic relationship conversations. This means you will not only assist customers with their immediate banking needs but also take the time to assess their financial goals and offer tailored solutions that help them achieve those objectives. Your ability to listen attentively, respect customer needs, and respond with compassion will be key to building strong relationships and fostering trust. As a Retail Banker, you will work on the teller line, providing essential banking services, while also having the opportunity to sit down with customers to discuss their financial aspirations in a more personal setting. This dual approach allows you to create a comprehensive banking experience that is both efficient and meaningful. We are looking for individuals who are eager to contribute to our community and help elevate the financial well-being of those we serve. Join us in making a difference and start a bright partnership with BankORION today.

Responsibilities

  • Discover the banking needs of personal and business customers.
  • Provide information and solutions about BankORION's products and services.
  • Perform teller services efficiently and accurately.
  • Conduct holistic relationship conversations to assess customer banking needs.
  • Help customers meet their financial goals through tailored solutions.
  • Build strong relationships with customers by listening and responding to their needs.

Requirements

  • Entry-level position with a focus on customer service and relationship building.
  • Strong communication skills to effectively engage with customers.
  • Ability to work collaboratively in a team environment.
  • Basic understanding of banking products and services.

Nice-to-haves

  • Experience in a customer service role, preferably in banking or finance.
  • Familiarity with financial products and services.
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