Retail Cosmetics Sales Beauty Advisor - Clarins, Roosevelt Field - Full Time (TEMP)

Full-time - Entry Level

Garden City, NY

General Merchandise Retailers

About the position

At Macy's, Inc., we are dedicated to creating a brighter future with bold representation for all. As a Retail Cosmetics Sales Beauty Advisor, you will play a crucial role in supporting the beauty needs of our customers while driving sales. Your primary focus will be to provide exceptional customer service, making each customer feel beautiful and confident. You will be both a product educator and a beauty enthusiast, specializing in building strong client relationships to meet sales goals. Embracing innovation, you will leverage new selling ideas and communicate effectively with customers both virtually and via phone. Your responsibilities will include providing customer consultations, applying makeup and products, and staying current with beauty trends and product knowledge through Macy's educational resources. In this role, you will greet customers in a friendly and helpful manner, using your product knowledge to offer expert guidance tailored to their needs. Building relationships with customers will be key, as you introduce them to beauty products and uncover their hidden needs. You will demonstrate the use of beauty products by applying them directly on customers, ensuring proper display and organization of inventory, and utilizing our clientele program to connect with customers and achieve sales goals. Participation in pre-selling and sales-boosting events will also be part of your responsibilities, as you strive to meet personal sales targets. You will be expected to follow hygiene standards and asset protection control procedures while using point of sale technology to assist in selling and fulfilling customer orders.

Responsibilities

• Greet customers in a friendly and helpful manner.
• Use product knowledge to give expert guidance to each customer based on their wants, features, and choices.
• Build a relationship with customers by introducing them to beauty products and finding out their hidden needs.
• Show and teach the use of all beauty products by applying them on the customer.
• Maintain proper display, organization, storage, and restocking of inventory.
• Utilize the clientele program to connect with customers, achieve sales goals, inform about promotions and product launches, and enroll customers in our rewards program.
• Participate in pre-selling and sales-boosting events to increase sales and reach personal sales targets.
• Stay current with all training through Macy's educational resources, including attending Vendor trainings and virtual trainings as requested.
• Merchandise new arrivals, process damages, testers, and select merchandise to return to vendors.
• Use point of sale technology and applications to help in selling and fulfilling customer orders.
• Follow hygiene standards and asset protection control and compliance procedures.

Requirements

• At least 1 year of customer service or selling experience required.
• Good understanding of beauty products and ability to give expert guidance to customers.
• Comfortable communicating with customers virtually, via phone, and in person.
• Ability to build relationships with customers and achieve sales goals.
• Utilize point of sale technology and applications to assist in selling and fulfilling customer orders.
• Self-driven to keep up with Macy's beauty product knowledge and beauty trends.
• Ability to show and teach the use of all beauty products by applying them on the customer.
• Proficiency in vendor line(s) and beauty trends, serving as a knowledgeable resource in this area.
• Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.

Nice-to-haves

• Previous cosmetic or fragrance sales experience a plus.

Benefits

• Competitive pay and benefits rooted in principles of equity.
• Performance incentives and annual merit review.
• Merchandise discounts.
• Health and Wellness Benefits across medical, dental, vision, and additional insurance.
• Retirement Savings Plan with 401k match opportunity.
• Employee Assistance Program (mental health counseling and legal/financial advice).
• Resources for continuous learning, career growth, and leadership development.
• Paid Time Off.
• Fully-Funded education benefits - may include 100% of tuition, books, and fees.
• Colleague Resource Groups (CRGs) and give-back/volunteer opportunities.