Retail Floor Leader- South Willow Plaza

Skechers USA Retail • Manchester, NH

389d • $36,358 - $38,584

About The Position

The Retail Floor Leader at Skechers plays a crucial role in store operations, acting as a product and operational expert while driving sales and ensuring an excellent customer experience. This entry-level management position involves mentoring team members and overseeing daily operations to maintain a premium shopping environment. The role offers opportunities for career advancement within the Skechers global brand.

Requirements

• Ability to work a varied schedule, including evenings, weekends, and holidays.
• Problem-solving skills to resolve in-store issues.
• Highly organized to manage inventory, staffing, and operational tasks.
• Ability and desire to foster a respectful, safe, and fun environment for employees.
• Comfortable mentoring team members and communicating with all levels of the store team.
• Acts with a sense of confidentiality and urgency.
• High school diploma or equivalent preferred but not required.
• Previous experience as a Key Holder, Shift Leader, or Retail Supervisor in retail, restaurant, or hospitality industry is preferred but not required.
• Sales skills to drive revenue growth and meet targets.
• Excellent communication skills in written, verbal, and interpersonal skills.
• Must be at least 18 years of age at the time of application.

Nice To Haves

• Previous experience in retail, restaurant, or hospitality industry.
• Experience in sales and customer service management.

Responsibilities

• Engage with customers to deliver expert advice on Skechers products, ensuring a great shopping experience.
• Supervise daily operations, including store opening and closing procedures, ensuring security protocols and operational standards are met.
• Mentor and support team members to enhance their skills in customer service, sales, and daily operations.
• Contribute to achieving store and individual sales targets by implementing effective selling techniques.
• Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Oversee stock and inventory routines while collaborating with store management to address operational needs.
• Proactively identify and resolve in-store challenges to ensure a smooth shopping experience.

Benefits

• Competitive pay with regular increases.
• Generous discounts on Skechers footwear, apparel, and accessories.
• Flexible schedules to support work-life balance.
• On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
• Opportunities for career advancement in Retail Management.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Clothing, Clothing Accessories, Shoe, and Jewelry Retailers
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees