About the position
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction. The Retail General Manager will also be responsible for ensuring that customer expectations are met, conducting meetings with subordinate employees, and maintaining effective vendor relationships. As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint. Additional responsibilities for the Retail General Manager include driving sales, managing team members, tracking inventory, providing customer service, and performing P&L analysis.
Responsibilities
- Oversee high-volume retail facilities
- Generate and execute business plans for travel center and restaurant
- Ensure customer expectations are met
- Conduct meetings with subordinate employees
- Maintain effective vendor relationships
- Build, coach, manage and develop teams
- Drive sales
- Manage team members
- Track inventory
- Provide customer service
- Perform P&L analysis
Requirements
- Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
- Previous management proficiency in high volume retail with P&L accountability
- Ability to create and maintain a customer focused culture
Benefits
- Fuel Discount
- Nation-wide Medical Plan/Dental/Vision
- 401(k)
- Flexible Spending Accounts
- Adoption Assistance
- Tuition Reimbursement
- Flexible Schedule
- Weekly Pay
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