Michaels Storesposted 2 months ago
Full-time
Newport, KY
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The position involves leading and supporting inventory management and merchandising standards and maintenance. The goal is to provide a well-merchandised and in-stock store for customers to shop, while delivering friendly customer service.

Responsibilities

  • Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements.
  • Ensure execution of Company policies and standards; hold team accountable for store conditions and results.
  • Manage and support the truck processes and lead the teams to ensure standards are met; achieve your KPI's and manage your team to achieve their role KPI's.
  • Manage, execute and support the planogram process (POG's) to standard.
  • Manage, execute and support the AD set processes.
  • Manage and execute shrink and safety programs.
  • Serve as Manager on Duty (MOD).
  • Maintain seasonal sets and the feature space to our visual merchandising standards.
  • Assist with interviewing, on-boarding, coaching, observing and training of new Team members.
  • Support with Talent Development activities; participate in Performance Management activities of your team.
  • Utilize the leadership competencies for continued self-development.
  • Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations.
  • Promote commitment to the organization's vision and values; project a positive image and serve as a role model for others.
  • Acknowledge customers, help locate product and provide solutions.
  • Assist with Omni channel processes.
  • Cross trained in Custom Framing selling and production.
  • Perform other duties as assigned.

Requirements

  • Retail merchandising and customer service experience preferred.
  • Ability to remain standing for long periods of time.
  • Ability to move throughout the store.
  • Regular bending, lifting, carrying, reaching and stretching.
  • Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Benefits

  • Health insurance (medical, dental, and vision).
  • Paid time off.
  • Tuition assistance.
  • Generous employee discounts.

Job Keywords

Hard Skills
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  • Framing
  • KPI Management
  • Process Management
  • Standard Operating Procedure
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Soft Skills
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