American Freight - Santa Ana, CA

posted about 1 month ago

Full-time - Entry Level
Santa Ana, CA
Truck Transportation

About the position

The Consultative Sales Associate plays a crucial role in enhancing customer experiences and driving profitable sales through proactive consultative assistance. This position focuses on achieving departmental standards and maintaining a well-organized sales floor to facilitate effective sales activities.

Responsibilities

  • Identify customer needs and provide appropriate solutions using approved selling practices and guidelines.
  • Meet or exceed associate performance standards consistently.
  • Understand website navigation and leverage technology to enhance customer experience and provide solutions when products are unavailable in-store.
  • Maintain current knowledge of merchandise lines, including product features, benefits, and availability.
  • Process customer transactions in the Point of Sale system, including sales, returns, and exchanges according to authorized procedures.
  • Complete required training within the expected timeframe and participate in ongoing learning opportunities.
  • Partner with other selling and sales support associates and cashiers to provide superior customer service, including locating merchandise, assisting customers, answering phones, and ringing the register.
  • Perform other duties as assigned.

Requirements

  • Availability to work days, evenings, and weekends.
  • Strong communication skills to identify customer needs and provide solutions.
  • Ability to navigate technology and websites to assist customers effectively.
  • Knowledge of merchandise lines and product features.
Job Description Matching

Match and compare your resume to any job description

Start Matching
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service