Retail Sales Associate

About the position

The Spice & Tea Exchange is seeking full-time, long-term Retail Sales Associates who are passionate about food and cooking. This specialty retail shop offers a variety of spices, herbs, teas, spice blends, rubs, and related products. The work environment is fun, creative, and supportive, with opportunities for career advancement.

Responsibilities

• Ensure each guest receives stellar customer service and is welcomed into the store with trademarked opening lines.
• Utilize trademarked follow-up lines with guests.
• Maintain inventory levels throughout the store, including shelves, counters, and tables, and notify management of low inventory levels.
• Price merchandise with labels, SKUs, prices, and locations.
• Blend and package products as necessary.
• Obtain merchandise requested by customers and field questions concerning location, product information, price, and uses for products.
• Establish rapport with customers to ensure their return and word-of-mouth advertising.
• Maintain solid, accurate, and current product knowledge to adequately promote products by reading applicable publications and attending necessary training activities.
• Comply with operating standards and procedures pertaining to the daily operation of the store.
• Help maintain store appearance by contributing towards daily chores.

Requirements

• Proven customer focus with stellar customer service.
• Excellent verbal and written communication skills.
• Ability to utilize simple math skills in measuring ingredients, reading a scale, and following recipes.

Benefits

• Enjoyable Work Environment
• Employee Discounts
• Career Development
• Competitive Compensation