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About the position
As a Retail Store Manager at Spectrum, you will empower your team to exceed goals while showing a keen interest in their development and professional growth. You will inspire your team, sharing your subject-matter expertise and cultivating creativity within an incentive-based work environment. Your efforts will positively impact your community by expanding customer access to Spectrum's leading services, including Spectrum Internet, mobile, TV, and voice. You will be supported by experienced territory management, a performance-driven culture, training, and career development opportunities. This team is collaborative and inclusive, actively building each other up and celebrating each other's successes.
Responsibilities
- Inspire your team and cultivate creativity within an incentive-based work environment.
- Collaborate with peers to build high-performing teams through best practice sharing.
- Coach and develop sales reps to reach their personal and professional goals.
- Ensure store success by building positive customer relationships and utilizing probing techniques to overcome obstacles.
- Communicate with customers in a retail setting, delivering a positive company image while exceeding operational metrics.
Requirements
- 3-5 years of sales and customer service experience
- Experience working inside a retail store environment
- High level of comfort with personal technology
- Intermediate knowledge of software programs, including Excel, Word, and PowerPoint.
- Valid driver's license, satisfactory driving record, auto insurance, and reliable personal vehicle.
- Ability to lift up to 35 lbs. and stand for prolonged periods of time.
Nice-to-haves
- Bachelor's Degree or equivalent work experience
- 1+ years of management experience
- 1-3 years of telecommunications/wireless experience.
Benefits
- Dynamic Growth: Opportunities for career advancement as the industry and technology evolve.
- Competitive Pay: Generous commissions, base salary, and lucrative incentives for achieving sales targets.
- Supportive Teams: A strong community that provides networking opportunities and support for success.
- Total Rewards: A comprehensive pay and benefits package that supports employee well-being.
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