Retail Store Manager (Store Leader) - 0010 - Mall of America (700803)

About the position

At Carhartt, it is our mission to build rugged products that serve and protect hardworking people. Our Direct to Consumer retail team offers the ultimate experience of the brand; our deep-rooted values are tangible and exemplified in all we do. Our Store Leader's embody the core values and heritage on which our brand was founded while leading others to do the same. At Carhartt our Store Leaders will create an environment within the store that will provide an exceptional consumer experience, execute initiatives and programs and processes that drive business results and support a safe working environment for all associates that encourages exceptional performance.

Responsibilities

• Cultivate an environment of genuine consumer connection by being highly focused on delivering exceptional consumer experiences that are engaging, efficient, and personalized.
• Responsible for translating the Carhartt story at the retail store level by executing on consumer experience program initiatives, Visual Merchandising and Visual Standards.
• Lead Associate Engagement by fostering a positive, collaborative team environment where associates can bring their best to work each and every day.
• Develop, train, coach and provide feedback to all leaders and associates utilizing appropriate performance and talent management tools.
• Analyze local market trends ensure all data relevant to operations is analyzed; including product information, local competition, local wages, events, etc.
• Analyze, develop and execute revenue building strategies to achieve and exceed store sales goals, performance metrics and consumer expectations.
• Collaborate with key internal partners to lead timely and effective execution of store controls and operating standards.
• Develop and foster external partnerships for the benefit of the store.
• Engage with local community and encourage associates to bring forth ideas to continue to grow brand awareness through events and volunteer opportunities.
• Develop and implement proactive recruitment strategies to ensure proper year-round staffing levels.
• Ensure continuous use of talent identification processes to build a strong internal bench, maintain a network of great candidates, hire exceptional people, and create personalized succession paths.
• Ownership of individual development and professional growth.

Requirements

• Bachelor's or equivalent work experience in lieu of degree.
• 4+ years of retail management experience required - store manager experience preferred.
• Sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
• Experience in staffing, coaching, counseling, training and development.
• Excellent organization, prioritization and communication skills.
• Exceptional team and collaboration skills.
• PC Skills: POS Systems and Microsoft Office.