Retail Store Manager

About the position

As a Store Manager at Skechers, you’ll lead and inspire a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You’ll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.

Responsibilities

• Lead, coach, mentor, and develop your team to drive sales, enhance customer service, and foster growth.
• Act as a product expert and ensure your team delivers an exceptional customer experience through high-quality product presentation and store layout.
• Manage the recruitment, hiring, training, and retention of Skechers store employees to ensure the team is prepared to meet company goals.
• Oversee store systems, including inventory management, scheduling, opening/closing procedures, and day-to-day operations to drive profitability.
• Maintain store organization, manage product displays, restock shelves, and occasionally lift up to 50 pounds.
• Drive revenue growth through sales management strategies and set performance expectations to meet individual and store goals.
• Utilize strong problem-solving skills to resolve any issues that may arise in-store, ensuring a smooth customer experience.

Requirements

• Flexibility in scheduling to accommodate weekends, nights, and holidays.
• Strong team leadership skills to guide your staff and create a positive, safe, and respectful work environment.
• Excellent organizational skills to manage inventory, staffing, and store operations.
• Sales management experience to help meet and exceed store targets.
• Ability to communicate effectively, set clear expectations, and maintain confidentiality in all store matters.
• Proactive, with a sense of urgency in addressing store operations and loss prevention issues.

Nice-to-haves

• High school diploma or equivalent preferred but not required.
• Prior retail manager, restaurant manager, or hospitality leadership experience is a plus.
• Strong communication skills in written, verbal, and interpersonal forms.
• Sales skills and a proven ability to meet retail targets.
• Visual merchandising experience is a plus.

Benefits

• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive days for Friends and Family!)
• Potential for performance-based bonuses
• Competitive pay and benefits package
• Opportunities for career growth within the Skechers global brand.