Revenue Compensation Analyst

Hootsuite Media - Atlanta, GA

Full-time

Atlanta, GA

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

The Revenue Compensation Analyst will support the administration of Hootsuite's Sales Compensation program, focusing on the calculation of commissions, bonuses, and SPIFs within the Revenue Organization. This role involves maintaining compensation plans, preparing incentive statements, and ensuring accurate reporting on sales performance. The position allows for remote work and is open to applicants in Canada and the United States.

Responsibilities

• Administration of Sales Compensation plans for all commission and bonus eligible roles within the Revenue Organization.
• Assist in the creation and ongoing maintenance of Sales compensation communication, policies, and training programs for Sales & Customer leadership, management, plan participants, and the People team.
• Assist in the preparation and distribution of sales compensation plans and incentive statements.
• Complete monthly and quarterly commission, bonus, and SPIF calculations across all Hootsuite Sales compensation plans.
• Test outputs of Sales Incentive Compensation system and complete troubleshooting when results do not align with expectations.
• Be the expert on how sales compensation plans are calculated.
• Answer inquiries about plan calculation mechanics and intricacies.
• Maintain monthly commission, quarterly bonus, and short-term and long-term incentives documentation to support variable compensation calculations and payouts.
• Complete reporting on sales performance and headcount as required by the business, based on sales compensation calculations performed.
• Assist in the administration of the Sales Incentive Compensation Management System.

Requirements

• Some practical experience in Compensation, Sales Compensation, and/or Sales Operations, or similar.
• Strong Google Sheets Skills (including queries, pivot tables, vlookups, data modeling etc.).
• Experience with a Sales Incentive Compensation Management System preferred.
• Experience with a Customer Relationship Management Platform preferred.
• Experience with a Human Resource Information System preferred.
• Analytical, with proven ability to think critically, analyze data, make difficult decisions and solve complex problems.
• Strong comprehension of end to end Sales Compensation processes and systems.
• Experience developing and maintaining calculations for large data sets using spreadsheets.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems.
• Process/Project Management: Skilled at figuring out and managing the processes and timelines necessary to get work accomplished.

Benefits

• Flexible work arrangement allowing for remote work.
• Accommodations provided as requested during the selection process.