Revenue Operations Analyst

About the position

Revenue Operations builds and scales a unified GTM engine spanning across our Sales & Customer Success teams globally. We do that by owning three pillars of Revenue Operations: 1) advising and operationalizing GTM strategy, 2) automating workflow through the GTM tech stack and 3) overseeing quote-to-cash operations through Deal Desk. This newly created Revenue Operations Analyst will get exposure to all three pillars of Revenue Operations. About 50% of bandwidth will be dedicated to Deal Desk, and the remaining 50% will be utilized for projects across the rest of the Rev Ops team. This is a growth position as Sigma’s business continues to expand, with opportunities to move to other parts of the team for someone who excels. This role reports into the Sr. Manager of Deal Desk in San Francisco. For Deal Desk support, you will work directly with the Sigma Sales team providing quoting and deal structuring support, giving you a front row seat to our growing business. You will be the main point of contact for all of Sales for quoting support and questions, and should also help identify opportunities and help implement solutions that make the quota-to-cash process more efficient and automated (thereby reducing the need for the Sales team to need Deal Desk support). For other projects across the rest of the Rev Ops team, the scope of potential projects is wide and could include areas such as: data cleanup projects that help provide critical visibility into the business, TAM expansion projects that help add net new ICP accounts to our database to drive pipeline generation, and territory management projects that ensure all accounts are in the right territory owned by the right person, among others. You will gain broad exposure to the entire Rev Ops function and GTM tech stack.

Responsibilities

• Gain in-depth knowledge of Sigma’s licensing and pricing models to provide deal structuring and quoting support to our global sales teams.
• Develop strong relationships with Sales reps and leaders by providing world-class support with a strong sense of urgency.
• Drive adherence to internal controls, protocols and business rules.
• Educate the sales team about our quoting processes and CPQ functionality in order to reduce the number of inbound Deal Desk requests.
• Identify areas for improvement and work on projects to help make the quote-to-cash process as efficient and self-serve as possible.
• Various projects within our SFDC instance including data cleanup (helping oversee and managing record de-duplication policies) and territory management (account territory assignment and ownership).

Requirements

• Ideally 1-3 years of experience in Sales or Revenue Operations.
• Crisp written and verbal communication skills (from decks to presentations).
• Understanding of sales processes and implementation of Salesforce.com.
• Strong desire to use data to solve large and complex problems in a fast-paced environment.
• Highly collaborative style with strong attention to detail and incredibly strong sense of urgency.
• Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
• An eye for process and ability to identify areas where we can improve.

Benefits

• Equity
• Generous health benefits
• Flexible time off policy. Take the time off you need!
• Paid bonding time for all new parents
• Traditional and Roth 401k
• Commuter and FSA benefits
• Lunch Program
• Dog friendly office