Revenue Operations Analyst

About the position

WellSaid is the leading AI voice company for enterprise and professional applications. Using carefully sourced voice talent and our own AI advanced platform, WellSaid provides ultra-realistic voices that the world’s biggest brands trust to engage listeners. We build AI responsibly and ethically. As a Revenue Operations Analyst at WellSaid, you will perform core revenue administration tasks in deal execution, be a core voice in improving our CRM technology and process, and help our sales team scale the organization through process, compensation, and patch design.

Responsibilities

• Assist in managing the deal desk alias, coordinating between sales, product, and finance on custom deals
• Work collaboratively with cross-functional teams to drive alignment on GTM planning, forecasting, and operational processes
• Provide feedback on improvement of our GTM tech stack, especially CRM and contract/price/quote processes
• Assist with business KPI reporting for the leadership team and collaborate cross-functionally with finance and analytics teams to ensure the accuracy of revenue data
• Contribute to and/or lead ad hoc projects as business needs arise

Requirements

• 2+ years of experience with a CRM, at least 1 year with Hubspot
• Bachelor’s degree in Business, Finance, Economics, or a related field (or equivalent experience)
• Experience in SaaS, enterprise software, or subscription-based business models is a plus
• Experience with ERP and procurement systems (Coupa, Ariba, etc.)
• Experience working in fast-paced or startup environments, with a strong attention to detail
• Customer Onboarding Experience: Ability to effectively communicate with customers to ensure a smooth onboarding experience/familiarity with creating and managing onboarding documentation and training materials
• Transaction Processing and Order Management: Experience handling purchase orders and sales orders, ensuring accurate documentation and timely processing
• Must be located in the Mountain or Pacific Time Zone
• Must be a U.S. Citizen or Permanent Resident
• Must pass a pre-employment background check

Nice-to-haves

• Experience in SaaS, enterprise software, or subscription-based business models
• Experience with ERP and procurement systems (Coupa, Ariba, etc.)

Benefits

• Competitive salary
• Competitive equity package
• Full medical, dental, and vision insurance
• Matching 401(k) plan
• Generous paid time off policy
• Parental leave
• Learning & development stipend
• Home office stipend