Revenue Operations & Analytics Associate

About the position

The mission of the Business Operations team is to create strategic clarity and alignment to accelerate Instawork's growth. Work will cover the following three areas: Strategic planning & goal-setting, execution of data-driven initiatives, and ownership of reporting and analytics. As a Revenue Operations and Analytics Associate, your role will range from conducting research that identifies and evaluates key strategic trends in the industry to developing a single point of view on how we operate the business. This will require both driving data-informed decisions and leading in the execution upon them across both the sales and operations. The insights that you uncover and the recommendations that you will propose will range from strategic to tactical, ultimately influencing how Instawork executes every day and invests in growth across the organization. This role will report to the Senior Manager of Business Operations, and will partner closely with various stakeholders including but not limited to Sales and Account Management.

Responsibilities

• Define and track essential KPIs and metrics for the go-to-market (GTM) team
• Utilize strong analytical skills to address key business questions and uncover growth opportunities
• Support customer reporting needs for key stakeholders, ensuring data accuracy and integrity
• Use advanced analytics techniques to interpret data, identify trends, and provide actionable insights to drive business growth and improvement
• Partner closely with internal stakeholders groups to execute strategic initiatives
• Uncover insights and propose recommendations that range from strategic to tactical, ultimately influencing Instawork's execution and growth strategies.

Requirements

• 3+ years experience in business operations / strategy & operations, management consulting, investment banking, and/or technology
• Strong data and analytics skills, including fluency in Excel / Google Sheets, SQL, and BI / data visualization tools
• Strong cross-functional and executive communication skills, including a proven ability to influence without authority and build strong working relationships with business partners
• Entrepreneurial self-starter that thrives in a fast-moving environment and are capable of independently seeking information, marshaling resources, and delivering results without waiting for direction
• Strategic thinker who is able to zoom out to the big picture while also understanding the nitty gritty of execution, set key business goals and milestones, and then work relentlessly to realize that strategy.

Benefits

• Variety of medical, dental, and vision plans with coverage beginning on the date of hire
• Flexible paid time off
• At least 8 paid company holidays annually
• Home office stipend
• Phone stipend
• Commuter stipend
• Supplemental pay on qualified leaves
• Employee health savings accounts (HSA) contribution
• Flexible spending plans
• 401K plan
• Perkspot - discount program through Lumity