Reverse Logistics Expert

About the position

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. The role of a Receiving and Outbound Expert can provide you with knowledge of guest service fundamentals and experience supporting a guest first culture across the store. You will gain experience in retail business fundamentals including department sales trends, inventory management, process efficiency and improvement, and executing the daily/weekly workload to support business priorities and deliver on sales goals.

Responsibilities

• Be knowledgeable about the tools, products, and services available in the total store, and specific to your area, to solve issues for the guest and improve their experience.
• Receive deliveries using the receive application and process all inbound store transfers to ensure inventory accuracy.
• Responsible for ensuring Direct to Store Deliveries (DSD) and Advance Direct to Store Deliveries (ADSD) are accurately received following the outlined processes.
• Follow up daily to ensure all unacknowledged deliveries have been received.
• Accurately handle all freight shipments related paperwork; make shipping arrangements when necessary.
• Execute donations, Central Return Center (CRC), electronics recycling, transfer orders (store to store and sweeps), salvage and inventory removals (IRs) are in compliance with all DOT regulations and best methods.
• Identify and handle environmentally sensitive item management (ESIM) in the reverse logistics area in compliance with applicable laws and regulations.
• Complete the ESIM weekly log.
• Process vendor credits and damaged/defective items accurately and in a timely manner to minimize shortage and compliance risk; handle merchandise returns according to company and vendor guidelines.
• Responsible for maintaining all invoices and documentation per record retention guidelines pertaining to deliveries, ESIM waste pickups and all outbound shipments.
• Operate powered equipment as necessary while unloading freight or moving merchandise.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive up (DU) and maintain a compliance culture while executing those duties.
• Create a welcoming experience by greeting guests as you are completing your daily tasks.
• Engage with guests in a welcoming way, to help solve their specific needs.
• Thank guests and let them know we're happy they chose to shop at Target.
• All other duties based on business needs.

Requirements

• Must be at least 18 years of age or older.
• Previous receiving or reverse logistics experience preferred, but not required.
• Welcoming and helpful attitude toward all guests and other team members.
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
• Work both independently and with a team.
• Resolve guest questions quickly on the spot.
• Attention to detail and follow a multi-step processes.
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes.

Nice-to-haves

• Experience in retail business fundamentals including department sales trends and inventory management.
• Ability to climb up and down ladders.
• Flexible work schedule (e.g., nights, weekends and holidays) reliable and prompt attendance necessary.
• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties.

Benefits

• Competitive benefits from financial and education to well-being and beyond.