RN Clinical Operations Specialist

$75,000 - $85,000/Yr

Maxim Healthcare Services - Raleigh, NC

Full-time - Mid Level

Raleigh, NC

Ambulatory Health Care Services

About the position

The Clinical Operations Specialist at Maxim Healthcare Services is responsible for overseeing clinical activities that enhance the efficiency and effectiveness of day-to-day operations within the office. This multifaceted role focuses on clinical and operational coordination, ensuring compliance with quality standards, and facilitating training and development for nursing staff.

Responsibilities

• Participates in new hire clinical reviews
• Facilitates clinical orientation and competency evaluation for new hires
• Facilitates annual competency evaluation and clinical education on new initiatives
• Facilitates Novice Nurse Program, Skills Advancement Program, and clinical rotation of nursing students
• Monitors progress of plans of correction in consultation with office leadership
• Identifies trends and areas for improvement and implements corrective actions
• Facilitates and monitors quality improvement activities and action plans
• Assists in compliance, legal, and employee relations concerns
• Assists in grievance concerns and incident report management
• Initiates creative workflow process improvement
• Participates in office-based meetings including staff and quality meetings
• Completes home visits on a quarterly basis, as applicable
• May participate in on-call duties
• May serve as office administrator, responsible for day-to-day operations

Requirements

• Active Registered Nurse (RN) license required
• Must meet all federal, state, and local contract and program requirements
• Must maintain annual clinical competency
• Preferred supervisory experience or experience leading a work-group
• Excellent written and verbal communication skills
• Demonstrated critical thinking skills
• Experience in quality management, including root cause analysis training and data analytics
• Knowledge of Microsoft Office and computer literacy
• Comfortable working independently and multitasking
• Proficiency in the English language

Nice-to-haves

• Preferred supervisory experience
• Experience leading a work-group or small group project
• Excellent written and verbal communication skills
• Demonstrated critical thinking skills
• Experience in quality management

Benefits

• Annual bonus potential of $3,500, paid out quarterly