Room Service - Hershey Lodge

About the position

Join the team at Hershey Lodge, an award-winning resort best known for being warm, welcoming, and distinctly Hershey. Offering 665 guest rooms and 100,000 square feet of function space, Hershey Lodge provides convenience and comfort for families and guests of all ages. We hope you'll enjoy the sweet hospitality and iconic chocolate details around every corner. This position is responsible for the transportation and serving of food and beverage items to and from the guests via the room service operation and its related functions at the Hershey Lodge.

Responsibilities

• Arrange room service carts in a professional and appealing manner
• Maintain an adequate amount of room service supplies
• Maintain a complete knowledge of menu and all related menu items
• Understand the room service process to be able to direct the guest and answer any questions
• Complete fundamental mathematics
• Operate the Point of Service System and handle guest concerns and questions in a thorough and professional manner
• Serve and handle alcoholic beverages
• Deliver guest food orders and amenities
• Perform other duties as assigned

Requirements

• Must be at least 18 years of age or older
• Must successfully complete RAMP training by passing the required test within the established probationary period

Benefits

• FREE admission and parking to Hersheypark
• Discounts on food & shopping