Safeguarding Associate, Flex

Full-time - Entry Level

Onsite - New York, NY

501-1,000 employees

Social Assistance

About the position

The Safeguarding Flex Associate (FA) will support the entire Safeguarding Team to uphold and strengthen GiveDirectly's safeguarding systems across multiple projects in multiple countries. The Flex Associate will work primarily on global or multi-country systems and policy projects to continuously improve GiveDirectly's approach to safeguarding at global and country levels, as well as providing flex support to safeguarding operations as needed (e.g. new country launches). This role is crucial in ensuring that safeguarding practices are effectively implemented and maintained across various initiatives, contributing to the overall mission of GiveDirectly to provide cash grants directly to people living in extreme poverty. The Flex Associate will support the Safeguarding Director in managing the team's pipeline of improvement projects. This includes driving project management, ensuring that team and internal stakeholders meet deadlines, identifying process challenges, and proposing solutions. The Flex Associate will lead a portfolio of improvement projects, creating and owning their project management plans and managing coordination with internal stakeholders. Additionally, the Flex Associate will track and report on safeguarding data and metrics, ensuring that the organization maintains a high standard of safeguarding practices. In terms of safeguarding operations, the Flex Associate will act as a safeguarding advisor to country programs and other internal stakeholders, particularly in new countries that do not yet have in-country safeguarding support. This role will involve updating and adapting safeguarding training materials and guidance, conducting safeguarding trainings with GD teams, and serving as an additional Safeguarding focal point for programs that may be under-staffed or under-resourced. The Flex Associate will also support the team in identifying risks, creating comprehensive safeguarding risk registers, and developing mitigation efforts and responses. As needed, the Flex Associate will manage safeguarding cases, collaborating with internal audit, HR, and other relevant stakeholders to resolve safeguarding cases that may arise. The Flex Associate will become an expert in GiveDirectly's tech systems and processes (Salesforce, Taroworks, Asana, etc.) to support safeguarding case management execution and identify systems improvements. Administrative tasks such as booking logistics for team trips and coordinating internal events/workshops will also be part of the responsibilities, along with providing support on ad hoc strategy projects or team planning in support of the Safeguarding Director.

Responsibilities

• Support the Safeguarding Director in managing the team's pipeline of improvement projects.
• Drive project management, ensuring team and internal stakeholders meet deadlines.
• Identify process challenges and propose solutions.
• Lead a portfolio of improvement projects, creating and owning project management plans.
• Track and report on safeguarding data and metrics.
• Act as a safeguarding advisor to country programs and internal stakeholders.
• Update and adapt safeguarding training materials and guidance.
• Conduct safeguarding trainings with GD teams.
• Serve as an additional Safeguarding focal point for under-staffed or under-resourced programs.
• Support the team in identifying risks and creating safeguarding risk registers.
• Develop mitigation efforts and responses for identified risks.
• Manage safeguarding cases in collaboration with internal audit, HR, and other stakeholders.
• Become an expert in GiveDirectly's tech systems and processes to support safeguarding case management.
• Assist with administrative tasks such as booking logistics for team trips and coordinating internal events/workshops.
• Provide support on ad hoc strategy projects or team planning.

Requirements

• Exceptional alignment with GiveDirectly Values and active demonstration of core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
• 2+ years of work experience in a role that required problem solving and project management.
• Work experience relating to safeguarding or protection.
• Exceptional communication, organizational, and analytical skills.
• Strong organizational skills and the ability to identify opportunities to make existing systems more efficient, streamlined, and accessible.
• Ability to autonomously manage multiple deliverables in time and with a high level of quality.
• Ability to work both under supervision and independently.
• Familiarity with Google Suite, Salesforce, Asana, Guru, and Slack is a plus.
• Ability to travel approximately 1-2 times per year to one of the countries of operation for team retreats or field visits.
• Language Requirement: English. Working knowledge of French or Portuguese would be a plus.

Nice-to-haves

• Familiarity with Google Suite, Salesforce, Asana, Guru, and Slack.

Benefits

• A positive and supportive team with opportunities for advancement.
• A demonstrated commitment to helping all staff develop and grow.
• A competitive salary, including bonus.
• A robust health benefits plan (exact details will vary by country).
• Unlimited PTO (that we encourage staff to take!).
• Desk allowance and flexible work location.