Safety and Emergency Response, Emerging Talent Intern

About the position

The Safety and Emergency Response, Emerging Talent Intern will work within the Subways Operations Training department of the NYC Transit Authority. This role involves supporting the development and delivery of high-impact training solutions aimed at ensuring the safety of patrons in emergency situations. The intern will collaborate with technology consultants and interface with various MTA agencies and external vendors.

Responsibilities

• Supporting developing course training documentation.
• Analyzing annual activity reports to find common trends which will allow the unit to adjust accordingly with scheduling.
• Track and procure equipment and training material monthly.
• Communication with various departments to determine quarterly schedule expectations.
• Create class shells.
• Enroll employees in classes and ensuring that their status is accurate.
• Administrative tasks such as filing, answering emails and phones, coordinating meetings.

Requirements

• Proficiency in Microsoft Office Suite is a must.
• Organizational, analytical and communication skills.
• Ability to work well under pressure and prioritize tasks effectively.
• Keen eye for detail and ability to work independently while being an active team player.
• Understanding of basic web and database design and best practices.
• Skills in using Adobe software including Flash, Photoshop, Dreamweaver, Illustrator.

Nice-to-haves

• Experience in creating training modules that comply with MTA policy and System Safety.
• Support by analyzing data.
• Designing a seamless process to assist the unit in keeping employee course status up to date and accurate.

Benefits

• Hourly rate of $19.00 for undergraduates, $21.00 for graduates, and $22.00 for post-graduates.